Elevare Branding is hiring: Customer Service Trainer in Chicago

Company Description

At Elevare Branding, we specialize in creating impactful brand experiences through strategic events and innovative campaigns. Our team is driven by creativity, precision, and a commitment to excellence. We work with forward‑thinking clients and foster an environment where ideas are valued, skills are developed, and careers are elevated.

Job Description

We are seeking a Customer Service Trainer to join our Chicago team. This role is ideal for an individual who is passionate about coaching, developing teams, and driving high‑quality customer interactions. The Customer Service Trainer will play a key role in shaping training strategies, enhancing communication skills, and ensuring service standards align with company objectives.

Responsibilities

• Design and deliver engaging customer service training programs
• Coach team members on communication, problem‑solving, and service excellence
• Develop training materials, guides, and performance resources
• Monitor training effectiveness and recommend improvements
• Collaborate with leadership to align training with business goals
• Support onboarding and continuous development initiatives

Qualifications

• Strong communication and presentation skills
• Ability to train, mentor, and motivate diverse teams
• Excellent organizational and time management skills
• Analytical mindset with attention to performance improvement
• Professional, adaptable, and solution‑oriented approach

Additional Information

• Competitive salary ($49,000 – $54,000 annually)
• Clear growth and advancement opportunities
• Structured training and professional development
• Collaborative and supportive work environment
• Long‑term career stability within a growing organization