Customer Service Associate Job at Walgreens in Sacramento

Join to apply for the Customer Service Associate role at Walgreens.

This range is provided by Walgreens. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.90/hr - $19.00/hr

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits and Walgreens service traits.
• Provides customers with courteous, friendly, fast, and efficient service.
• Recommends items for sale to customers and recommends trade‑up and/or companion items.
• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
• Keeps counters and shelves clean, well merchandised, takes inventory, maintains records; checks in and prices merchandise as required or directed by manager.
• Implements company asset protection procedures to identify and minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products.
• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise, completes resets and revisions as directed.
• Assists with separation of food items and product placement as specified by policies; assists in stock rotation.
• Has working knowledge of store systems and equipment.
• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
• Assumes web pick‑up responsibilities.
• Assists with exterior and interior maintenance by ensuring clean, neat store condition.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.
• Prefer to be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here: jobs.walgreens.com/benefits.

Salary Range

$16.9 - $19 per hour

Seniority level

Not Applicable

Employment type

Full‑time

Job function

Other