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Park 6 Logistics

Park 6 Logistics is hiring: Customer Service Assistant in Riverside

Park 6 Logistics, Riverside, CA, United States, 92504

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We are seeking a Customer Service Assistant to join our dynamic team. The ideal candidate will play a key role in ensuring client satisfaction by providing timely, accurate, and professional support. This role requires excellent communication skills, problem‑solving abilities, and a proactive attitude toward assisting customers and supporting company operations.

Responsibilities

  • Respond to customer inquiries via phone and email with professionalism and efficiency.
  • Provide accurate information about products, services, and company policies.
  • Resolve issues promptly while maintaining a customer‑first approach.
  • Assist with processing orders, managing accounts, and updating records.
  • Collaborate with internal teams to ensure seamless service delivery.
  • Maintain a positive, professional image of the company at all times.

Qualifications

  • High school diploma or equivalent; Bachelor’s degree preferred.
  • 1–2 years of experience in customer service or a related role.
  • Strong verbal and written communication skills.
  • Ability to multitask, prioritize, and manage time effectively.
  • Proficiency in Microsoft Office Suite and basic CRM systems.
  • A proactive, detail‑oriented, and team‑driven mindset.

Benefits

  • Competitive salary: $55,000 – $60,000 annually.
  • Professional development and growth opportunities.
  • Supportive, team‑oriented work environment.
  • Comprehensive training to enhance skills and career development.
  • Full‑time position with long‑term career potential.
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