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Stony Brook University

Director of Parking

Stony Brook University, Stony Brook, New York, United States, 11790

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Job Description – Director of Parking (2504688)

Required Qualifications Bachelor’s degree (foreign equivalent or higher). Five (5) years of full-time parking operations experience, or related experience. Management and supervisory experience. Proficiency with Microsoft Office Suite and/or Google Workspace to include database management. Must have, keep and maintain the appropriate valid NYS Driver’s License; have a motor vehicle record which is free from major violations or a pattern of repeat violations.

(***Out-of-State Applicants, see "Special Notes").

Preferred Qualifications Advanced degree (foreign equivalent or higher). Experience in parking garage operations and/or parking management. Three (3) years of full-time management/supervisory experience. Experience managing and/or directing Parking Service operations for a large, multi-site organization. Experience developing parking plans. Experience working with Transportation Demand Management software applications. Proficiency with computerized maintenance management systems.

Brief Description of Duties The Director of Parking Services provides strategic leadership, operational oversight, and long‑range planning for all parking programs across Stony Brook University (SBU) and the Stony Brook University Hospital (SBUH). This position ensures efficient, customer‑focused management of parking assets serving over 50,000 students, faculty, staff, patients, and visitors. The Director collaborates with campus leadership, hospital administration, facilities management, and other stakeholders to support campus parking access and clinical operations. The Director of Parking will have excellent verbal and written communication skills along with problem‑solving skills to appropriately address customers’ concerns.

Strategic Planning & Leadership

Develop and implement short‑ and long‑term parking strategies that support university growth, hospital operational needs, and sustainability goals.

Assist in master planning for parking infrastructure, including capital project planning, financial modeling, and demand forecasting.

Evaluate emerging technologies and mobility solutions (e.g., LPR, EV charging, micro‑mobility).

Recommend quality/process improvements that enhance productivity and increase overall operational effectiveness and customer satisfaction.

Lead and mentor operations staff, supervisors, enforcement officers, and administrative personnel.

Responsible for department compliance with staff documentation, including the drafting and issuing of performance programs, evaluations, counseling documents, discipline documents, position descriptions, and memorandums.

Operational Management

Oversee operations of all parking facilities, including garages, surface lots, valet operations, shuttle services, and hospital patient/visitor parking programs.

Ensure parking resources meet hospital clinical requirements.

Manage vendor relationships, service contracts, and maintenance schedules.

Develop, implement, and oversee TDM programs that increase the use of alternative transportation methods. Communicate objectives, propose policy changes, and develop plans and programs that minimize traffic flow and parking demand on the campuses.

Oversee parking support for a wide variety of special events for Stony Brook campuses. Ensure that appropriate staff and/or contractor personnel are scheduled accordingly to provide the necessary support.

Develop and manage departmental budgets, revenue projections, and rate structures.

Oversee permit sales, citation administration, appeals processes, and financial controls.

Ensure compliance with ADA regulations and policies.

Maintain statistical data and provide reporting for KPIs to senior leadership.

Develop RFPs for contractual services. Ensure that all contracts are administered correctly and adhere to contract requirements.

Serve as liaison for university departments and hospital leadership.

Communicate parking changes, construction impacts, and policy updates.

Ensure a patient‑centered approach in hospital parking.

Ensure student/staff communication, involvement, feedback, and participation in all department areas via student projects, feedback, and/or advisory groups.

Other duties or projects as assigned as appropriate to rank and departmental mission.

Special Notes This is a full‑time appointment. FLSA Exempt position, not eligible for the overtime provisions of the FLSA. Minimum salary threshold must be met to maintain FLSA exemption.

In addition to the employee’s base salary, this position is eligible for $4,000 UUP annual location pay, paid biweekly.

Essential Position:

This has been designated as an essential position based on the duties of the job and the functions performed. Positions that are designated as such may be required to report to work/remain at work even if classes are canceled, and the campus is working on limited operations in an emergency.

***Out-of-State Applicants: Please note as a condition of employment and in order for this position to be tendered, the successful incumbent will be required to provide evidence of a valid license and driving abstract from the state issuing the license within five business days of a conditional offer and must obtain a NYS driver’s license within 30 days of start date.

For this position, we are unable to sponsor candidates for work visas.

Resume/CV and cover letter should be included with the online application.

Equity, Diversity & Inclusion Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.

If you need a disability‑related accommodation, please call the university Office of Equity and Access (OEA) at (631) 632‑6280 or visit OEA.

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