Bay Cove Human Services, Inc.
Program Director - DS Individual Supports - DS Individual Supports
Bay Cove Human Services, Inc., Boston, Massachusetts, us, 02298
Program Director - DS Individual Supports - DS Individual Supports
Boston, MA, USA
Job Description Posted Tuesday, December 30, 2025 at 5:00 AM
Bay Cove Human Services’ mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and southeastern Massachusetts.
Mission Statement:
Mon‑Fri 9am‑5pm
Bay Cove Human Services partners with people to overcome challenges and realize personal potential.
Job Summary:
The Program Director provides for the day to day administration, programming, and operations of a community based support program serving adults with intellectual and developmental disabilities and complex needs. The Program Director contributes to Bay Cove’s mission by providing effective and compassionate services and through advocacy and leadership.
This position is exempt.
Supervisory Responsibilities:
Supervision of all permanent program and relief staff.
Essential Functions of the Position:
Engages in staff recruitment, interviewing, hiring, orientation, training, work assignments, scheduling, direct observation of work, supervision, conflict resolution, progressive discipline, and performance evaluation.
Carries out tasks related to the day to day operations including scheduling staff, facilitating staff meetings, carrying out financial and budgetary processes (such as petty cash, rep‑payee, and payroll), while adhering to the program budget.
Provides crisis assessment, prevention, and needed intervention during the business day and while on‑call on nights and weekends as scheduled.
Ensures adherence to program model.
Coordinates service plan development and implementation and monitors effectiveness of clinical plans.
Carries out all duties expected of clinical and direct care staff utilizing positive behavioral supports.
Ensures and provides advocacy and case management services.
Ensures accurate, professionally written, and timely programmatic documentation.
Ensures that agency policies and regulatory standards are met and maintained, including internal QA, and external regulatory bodies, such as HUD, MBHP, DTA, DPH, DDS, CMS, CARF, DPPC, and MAP.
Ensures the proper maintenance of the physical site and program vehicle in compliance with all state, federal, DDS, and Bay Cove regulations and requirements.
Complete other duties and tasks as assigned by supervisor.
Requirements for the Position:
BA/BS in related field preferred with at least 1 year experience in the human service field.
5‑7 years previous work experience in human service setting in lieu of educational requirement with demonstrated leadership skills.
Certifications: CPR/SFA, within 30 days of hire, Prevent & DPH MAP Certification within 90 days of hire, Driver’s License upon hire
Proficient in clinical and professional verbal, writing, and computer skills.
Ability to go up and down stairs and the physical capacity to physically assist persons served as needed.
Use of personal cell phone and/or vehicle
Utilizes a flexible and responsible work style that meets evolving needs of the agency.
Works with integrity and respects the dignity and value of all individuals.
Exhibits mission through job knowledge, pride in work role, and advocacy.
Promotes diversity and inclusion of all individuals.
Works in a collaborative, compassionate manner with stakeholder and partners.
Bay Cove Human Services is an Equal Opportunity Employer and does not discriminate on the basis of race, ethnicity, religion, sex, gender identity or expression, national origin, sexual orientation, disability, age, veteran status, or any other groups as protected by Massachusetts or federal law. All qualified candidates, regardless of background, are encouraged to apply.
Bay Cove Human Services does not offer visa sponsorships at this time and will require candidates to be authorized to work in the United States.
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Job Description Posted Tuesday, December 30, 2025 at 5:00 AM
Bay Cove Human Services’ mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and southeastern Massachusetts.
Mission Statement:
Mon‑Fri 9am‑5pm
Bay Cove Human Services partners with people to overcome challenges and realize personal potential.
Job Summary:
The Program Director provides for the day to day administration, programming, and operations of a community based support program serving adults with intellectual and developmental disabilities and complex needs. The Program Director contributes to Bay Cove’s mission by providing effective and compassionate services and through advocacy and leadership.
This position is exempt.
Supervisory Responsibilities:
Supervision of all permanent program and relief staff.
Essential Functions of the Position:
Engages in staff recruitment, interviewing, hiring, orientation, training, work assignments, scheduling, direct observation of work, supervision, conflict resolution, progressive discipline, and performance evaluation.
Carries out tasks related to the day to day operations including scheduling staff, facilitating staff meetings, carrying out financial and budgetary processes (such as petty cash, rep‑payee, and payroll), while adhering to the program budget.
Provides crisis assessment, prevention, and needed intervention during the business day and while on‑call on nights and weekends as scheduled.
Ensures adherence to program model.
Coordinates service plan development and implementation and monitors effectiveness of clinical plans.
Carries out all duties expected of clinical and direct care staff utilizing positive behavioral supports.
Ensures and provides advocacy and case management services.
Ensures accurate, professionally written, and timely programmatic documentation.
Ensures that agency policies and regulatory standards are met and maintained, including internal QA, and external regulatory bodies, such as HUD, MBHP, DTA, DPH, DDS, CMS, CARF, DPPC, and MAP.
Ensures the proper maintenance of the physical site and program vehicle in compliance with all state, federal, DDS, and Bay Cove regulations and requirements.
Complete other duties and tasks as assigned by supervisor.
Requirements for the Position:
BA/BS in related field preferred with at least 1 year experience in the human service field.
5‑7 years previous work experience in human service setting in lieu of educational requirement with demonstrated leadership skills.
Certifications: CPR/SFA, within 30 days of hire, Prevent & DPH MAP Certification within 90 days of hire, Driver’s License upon hire
Proficient in clinical and professional verbal, writing, and computer skills.
Ability to go up and down stairs and the physical capacity to physically assist persons served as needed.
Use of personal cell phone and/or vehicle
Utilizes a flexible and responsible work style that meets evolving needs of the agency.
Works with integrity and respects the dignity and value of all individuals.
Exhibits mission through job knowledge, pride in work role, and advocacy.
Promotes diversity and inclusion of all individuals.
Works in a collaborative, compassionate manner with stakeholder and partners.
Bay Cove Human Services is an Equal Opportunity Employer and does not discriminate on the basis of race, ethnicity, religion, sex, gender identity or expression, national origin, sexual orientation, disability, age, veteran status, or any other groups as protected by Massachusetts or federal law. All qualified candidates, regardless of background, are encouraged to apply.
Bay Cove Human Services does not offer visa sponsorships at this time and will require candidates to be authorized to work in the United States.
#J-18808-Ljbffr