Capgemini
Job Title: Network Engineer
Location: Lake Buena Vista, United States
Travel: 25%
Job description: DNAC/Cisco Catalyst Center Engineer. The Wireless & Dnac Engineer is the top‑level support for a complex global network Capgemini is supporting. Focus area of this position is primarily on Wireless infrastructure. The responsibilities of this position often exist in engineering or architecture teams. This position will partner with those teams to ensure seamless integration into the production environment and the support structure. This function will be engaged at times to participate in incidents that have exceeded the ability of Tier 2 to resolve. The scope of this position spans the data network, wireless devices, and numerous applications. A strong understanding of monitoring tools and techniques is required.
Experience
Experience with data center technologies such as: Cisco HSRP, Cisco VRF Lite, Cisco VPC, Cisco LACP, Cisco Fabric Path, Cisco GSS, Cisco CSS, Citrix NetScaler, Juniper VRRP, Juniper VLANs & Trunking, Juniper Layer 3 RVIs, Juniper Virtual Chassis, F5 LTM, F5 GTM, Netscout, Zone Security
Background in Cisco Nexus technologies including Cisco Nexus FEX, Cisco Nexus 5K & Cisco Nexus 7K
WAN experience including BGP, IS-IS, Logical Overlay, IOS-XR, MPLS VPN, Multicast, Riverbed WAN accelerators, Cisco IOS XR based systems
Experience supporting carrier circuits and related termination equipment including E1/T1/DS3/GIG E, 10 GIG E
Key Responsibilities General Roles/Requirements
Must have excellent communication skills including written, oral and presentation
Serve as the intake arm to ensure new systems or processes are introduced into production are fully monitored, documented, supportable and the Operations team has received the proper training and/or orientation to effectively provide support
Continually improve on skill sets and learn new technologies
Participate in problem management processes that have engineering or architectural elements
Resolve operational issues escalated from ACC Tier 2 and ensure documentation and training occurs to ensure Tier 2 resolution on the next occurrence
Mentor Tier 2 staff on event handling & response
Demonstrate a dedication to seeing work delivered accurately and within SLA timeframes
Works closely with teammates to ensure procedures and escalation processes are followed & communication occurs
Routinely engage with and forge solid working relationships with the internal and client-based Engineering & Architecture teams
Primary Responsibilities
Expert level experience with routing and switching via DNAC/Cisco Catalyst Center.
Assure operational readiness for new projects and devices being added to the network
Extensive support of routing protocols/technologies such as EIGRP, OSPF, ISIS, Logical Overlay, Spanning Tree
Support of Wireless infrastructure including Aruba Airwave, Aruba Controller, Aruba 7200 Mobility, Aruba Activate, Clearpass, Aruba ap’s Rap3/ Rap155/ 303H/ 203R/ 225/205H * Cisco DNAC, *Cisco 9800, Cisco 8510 Cisco 5508, Cisco 2504 Cisco Prime, Cisco AP’s 3802I/1131 / 1242, 3602 / 3702I, etc , 802.11 a/g/n/ac
Execute and analyze packet captures using Netscout NGenius, Wireshark and other related technologies
Identify, recommend and implement changes to documentation standards
Routinely mentor junior staff in areas of process, technology, execution and other areas
Serve as extensions of the leadership team as directed for workload management and routine guidance
Partner with the NMS tools team to develop new monitoring techniques and refine existing
Perform or participate in complex maintenance or deployment activities
Create or modify documentation in response to new events and learning’s
Routinely provide constructive feedback for improvement opportunities
Assist management with determining suitable training and areas of technical need within the team
Assist with remediating major impacting service interruptions as required
Secondary Responsibilities The resources comprising the function will be focused on their given area of expertise but will also be involved with other areas of responsibility as they will have relevance to primary focus areas. Subject matter expert level experience in these areas is not conditional for employment consideration but will be a key differentiator in evaluating candidates. A desire to learn new technologies is required and will be a key criterion for continued success in the role.
Required Skills Education / Experience
Experience with Network and/or application Architecture & Engineering with expert level knowledge
Three or more of the following certifications strongly preferred CCNP-X, ACSP, ACMP, RCSP
Solid expertise in Cisco 8510, Cisco 5508, Aruba Airwave, Aruba Controller, Cisco Prime, Cisco 1131 / 1242, Cisco 3602 / 3702, 802.11 a/g/n/ac, Evertz Mux and Cisco DWDM technology
Expert level knowledge of the OSI model and TCP/IP Protocol Suite
Advanced to expert knowledge of TCP/IP network routing and switching
Expert knowledge of packet capture methodologies, tools and analysis
Strong understanding of application communication methodologies
10+ years or more combined experience in operational and engineering roles
High level of confidence and competence communicating on bridges
Work Environment Engine should be able to successfully perform the following functions of this job: Ability to communicate and work well with others Schedule flexibility to support the demands of the position Able to participate in an on‑call rotation Willing and able to work at the client site
Disclaimer Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-lawApplicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
Capgemini
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Location: Lake Buena Vista, United States
Travel: 25%
Job description: DNAC/Cisco Catalyst Center Engineer. The Wireless & Dnac Engineer is the top‑level support for a complex global network Capgemini is supporting. Focus area of this position is primarily on Wireless infrastructure. The responsibilities of this position often exist in engineering or architecture teams. This position will partner with those teams to ensure seamless integration into the production environment and the support structure. This function will be engaged at times to participate in incidents that have exceeded the ability of Tier 2 to resolve. The scope of this position spans the data network, wireless devices, and numerous applications. A strong understanding of monitoring tools and techniques is required.
Experience
Experience with data center technologies such as: Cisco HSRP, Cisco VRF Lite, Cisco VPC, Cisco LACP, Cisco Fabric Path, Cisco GSS, Cisco CSS, Citrix NetScaler, Juniper VRRP, Juniper VLANs & Trunking, Juniper Layer 3 RVIs, Juniper Virtual Chassis, F5 LTM, F5 GTM, Netscout, Zone Security
Background in Cisco Nexus technologies including Cisco Nexus FEX, Cisco Nexus 5K & Cisco Nexus 7K
WAN experience including BGP, IS-IS, Logical Overlay, IOS-XR, MPLS VPN, Multicast, Riverbed WAN accelerators, Cisco IOS XR based systems
Experience supporting carrier circuits and related termination equipment including E1/T1/DS3/GIG E, 10 GIG E
Key Responsibilities General Roles/Requirements
Must have excellent communication skills including written, oral and presentation
Serve as the intake arm to ensure new systems or processes are introduced into production are fully monitored, documented, supportable and the Operations team has received the proper training and/or orientation to effectively provide support
Continually improve on skill sets and learn new technologies
Participate in problem management processes that have engineering or architectural elements
Resolve operational issues escalated from ACC Tier 2 and ensure documentation and training occurs to ensure Tier 2 resolution on the next occurrence
Mentor Tier 2 staff on event handling & response
Demonstrate a dedication to seeing work delivered accurately and within SLA timeframes
Works closely with teammates to ensure procedures and escalation processes are followed & communication occurs
Routinely engage with and forge solid working relationships with the internal and client-based Engineering & Architecture teams
Primary Responsibilities
Expert level experience with routing and switching via DNAC/Cisco Catalyst Center.
Assure operational readiness for new projects and devices being added to the network
Extensive support of routing protocols/technologies such as EIGRP, OSPF, ISIS, Logical Overlay, Spanning Tree
Support of Wireless infrastructure including Aruba Airwave, Aruba Controller, Aruba 7200 Mobility, Aruba Activate, Clearpass, Aruba ap’s Rap3/ Rap155/ 303H/ 203R/ 225/205H * Cisco DNAC, *Cisco 9800, Cisco 8510 Cisco 5508, Cisco 2504 Cisco Prime, Cisco AP’s 3802I/1131 / 1242, 3602 / 3702I, etc , 802.11 a/g/n/ac
Execute and analyze packet captures using Netscout NGenius, Wireshark and other related technologies
Identify, recommend and implement changes to documentation standards
Routinely mentor junior staff in areas of process, technology, execution and other areas
Serve as extensions of the leadership team as directed for workload management and routine guidance
Partner with the NMS tools team to develop new monitoring techniques and refine existing
Perform or participate in complex maintenance or deployment activities
Create or modify documentation in response to new events and learning’s
Routinely provide constructive feedback for improvement opportunities
Assist management with determining suitable training and areas of technical need within the team
Assist with remediating major impacting service interruptions as required
Secondary Responsibilities The resources comprising the function will be focused on their given area of expertise but will also be involved with other areas of responsibility as they will have relevance to primary focus areas. Subject matter expert level experience in these areas is not conditional for employment consideration but will be a key differentiator in evaluating candidates. A desire to learn new technologies is required and will be a key criterion for continued success in the role.
Required Skills Education / Experience
Experience with Network and/or application Architecture & Engineering with expert level knowledge
Three or more of the following certifications strongly preferred CCNP-X, ACSP, ACMP, RCSP
Solid expertise in Cisco 8510, Cisco 5508, Aruba Airwave, Aruba Controller, Cisco Prime, Cisco 1131 / 1242, Cisco 3602 / 3702, 802.11 a/g/n/ac, Evertz Mux and Cisco DWDM technology
Expert level knowledge of the OSI model and TCP/IP Protocol Suite
Advanced to expert knowledge of TCP/IP network routing and switching
Expert knowledge of packet capture methodologies, tools and analysis
Strong understanding of application communication methodologies
10+ years or more combined experience in operational and engineering roles
High level of confidence and competence communicating on bridges
Work Environment Engine should be able to successfully perform the following functions of this job: Ability to communicate and work well with others Schedule flexibility to support the demands of the position Able to participate in an on‑call rotation Willing and able to work at the client site
Disclaimer Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-lawApplicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
Capgemini
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