Advantage Solutions
Manager Retail Operations
Job Locations: US-OH-Cleveland | US-IN-Indianapolis | US-MI-Detroit | US-IL-Chicago | US-MA-Boston | US-PA-Philadelphia
Primary Posting Location: City Cleveland; State/Province OH; Postal Code 44101; Country US
Requisition ID: 2025-437971 | Position Type: Full Time | Category: Field Operations/Field Management
Salary: USD $47,300.00/Yr. – USD $84,000.00/Yr.
Summary Retail Operations Manager (ROM) – At our Company, we grow People, Brands, and Businesses!
We are seeking a dynamic Retail Operations Manager to lead and develop an assigned Retail Selling and Merchandising organization within an assigned geography. The ROM represents the Company, managing retail store coverage, set/project coverage, and executing objectives set by Clients, Retailers, Business Development Managers, and related retail leadership.
What we offer
Full-Time Benefits (Medical, Dental, Vision, Life)
401(k) with company match
Training and Career Development
Generous Paid Time-Off
Responsibilities
Maintain high-performing teams and proactively ensure client Key Performance Indicators are executed consistently by addressing retail issues on an ongoing basis; oversee effective and efficient retail routing and approve all related routing decisions for an assigned region.
Develop people through training and direct organizational and team development initiatives using performance management tools including performance reviews, in-store assessments, individual associate development plans & succession planning documentation.
Source and identify external talent and integrate new associates into the organization as part of a long-term talent expansion strategy.
Manage, assist, and/or develop expense and/or revenue/operating income budget for area of responsibility based on responsible channel of trade and client(s) responsibility.
Grow base business and add new business.
Drive and travel essential duties and function of this job; travel up to 80%.
Maintain proactive and professional communications across multiple internal and external stakeholders; lead change across responsible retail organization to ensure client and company KPIs are met.
Maintain working knowledge of company systems including all reporting functions; interpret retail reporting data and offer actionable insights to course correct and achieve client/retailer performance expectations.
Outline and implement National policies and programs; promote the Company's Strategic Direction and Vision on a day-to-day basis and assure compliance with all National Programs.
Serve as strategic retail contact for customers, business managers, RTLs/ATLs, Department Managers & Sales Directors in each assigned region that affect the Account Team(s).
Serve as strategic retail contact for all clients in assigned region; build and maintain Client/Retailer partnerships while managing ongoing client goals and KPI objectives; pursue new Client representation and additional business opportunities.
Qualifications
High School Diploma or GED or equivalent experience (required); Bachelor’s Degree in Marketing or Business Management preferential.
5+ years of retail experience with associate management.
1‑3 years of successfully managing Retail Merchandisers, P&L, budgeting and forecasting, and managing client expectations either personally or through a team.
Customer and client management skills.
Excellent written and verbal communication skills.
Ability to direct, lead, coach, and develop people.
Microsoft Office Suite proficiency; analytical skills; strong prioritization skills; basic computer skills.
Travel and Driving Requirements Travel and driving are essential duties; travel up to 80%.
Environmental & Physical Requirements Must be able to spend 66%+ hours per day on physical activity, lift or push up to 50 pounds, stand for long periods, and work in cold conditions; safe handling practices required.
Equal Opportunity Statement The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other protected category. The Company shall provide reasonable accommodations of known disabilities to enable applicants or employees to apply for employment, perform essential functions, or enjoy benefits and privileges required by law.
Job Open Until Filled Position will remain open until filled.
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Primary Posting Location: City Cleveland; State/Province OH; Postal Code 44101; Country US
Requisition ID: 2025-437971 | Position Type: Full Time | Category: Field Operations/Field Management
Salary: USD $47,300.00/Yr. – USD $84,000.00/Yr.
Summary Retail Operations Manager (ROM) – At our Company, we grow People, Brands, and Businesses!
We are seeking a dynamic Retail Operations Manager to lead and develop an assigned Retail Selling and Merchandising organization within an assigned geography. The ROM represents the Company, managing retail store coverage, set/project coverage, and executing objectives set by Clients, Retailers, Business Development Managers, and related retail leadership.
What we offer
Full-Time Benefits (Medical, Dental, Vision, Life)
401(k) with company match
Training and Career Development
Generous Paid Time-Off
Responsibilities
Maintain high-performing teams and proactively ensure client Key Performance Indicators are executed consistently by addressing retail issues on an ongoing basis; oversee effective and efficient retail routing and approve all related routing decisions for an assigned region.
Develop people through training and direct organizational and team development initiatives using performance management tools including performance reviews, in-store assessments, individual associate development plans & succession planning documentation.
Source and identify external talent and integrate new associates into the organization as part of a long-term talent expansion strategy.
Manage, assist, and/or develop expense and/or revenue/operating income budget for area of responsibility based on responsible channel of trade and client(s) responsibility.
Grow base business and add new business.
Drive and travel essential duties and function of this job; travel up to 80%.
Maintain proactive and professional communications across multiple internal and external stakeholders; lead change across responsible retail organization to ensure client and company KPIs are met.
Maintain working knowledge of company systems including all reporting functions; interpret retail reporting data and offer actionable insights to course correct and achieve client/retailer performance expectations.
Outline and implement National policies and programs; promote the Company's Strategic Direction and Vision on a day-to-day basis and assure compliance with all National Programs.
Serve as strategic retail contact for customers, business managers, RTLs/ATLs, Department Managers & Sales Directors in each assigned region that affect the Account Team(s).
Serve as strategic retail contact for all clients in assigned region; build and maintain Client/Retailer partnerships while managing ongoing client goals and KPI objectives; pursue new Client representation and additional business opportunities.
Qualifications
High School Diploma or GED or equivalent experience (required); Bachelor’s Degree in Marketing or Business Management preferential.
5+ years of retail experience with associate management.
1‑3 years of successfully managing Retail Merchandisers, P&L, budgeting and forecasting, and managing client expectations either personally or through a team.
Customer and client management skills.
Excellent written and verbal communication skills.
Ability to direct, lead, coach, and develop people.
Microsoft Office Suite proficiency; analytical skills; strong prioritization skills; basic computer skills.
Travel and Driving Requirements Travel and driving are essential duties; travel up to 80%.
Environmental & Physical Requirements Must be able to spend 66%+ hours per day on physical activity, lift or push up to 50 pounds, stand for long periods, and work in cold conditions; safe handling practices required.
Equal Opportunity Statement The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other protected category. The Company shall provide reasonable accommodations of known disabilities to enable applicants or employees to apply for employment, perform essential functions, or enjoy benefits and privileges required by law.
Job Open Until Filled Position will remain open until filled.
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