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Platinumlist.ae

Customer Support Specialist

Platinumlist.ae, Egypt, Pennsylvania, United States

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Customer Support Specialist Jobs in Egypt

Handle client inquiries, conduct satisfaction calls, document communication, train clients on products, and possess strong communication and problem‑solving skills. Manage vendor timelines, provide client support, resolve post‑sales issues, and demonstrate strong communication and problem‑solving skills. Manage customer issues and resolutions, ensure exceptional customer experience, achieve key performance indicators, and possess strong communication and troubleshooting skills. Lead and mentor customer support representatives, analyze metrics, resolve issues, and implement policies to enhance service quality and customer experience. Provide exceptional customer support via phone, email, and video calls, identifying needs and ensuring timely resolution of queries. Provide exceptional customer support via phone, email, and video calls, addressing queries and identifying needs while ensuring technical issues are resolved. Handle customer inquiries, conduct telesales, meet sales targets, and provide high‑quality service while managing client information and administrative tasks. Provide accurate information, resolve complaints, and ensure customer satisfaction with excellent communication skills in English and Arabic. Provide front‑line customer support for Vodafone Ireland, resolving inquiries and ensuring a positive customer experience; fluent English and graduate required. The role involves providing customer support, ensuring customer satisfaction, and requires strong interpersonal, analytical, and technical support skills. Provide excellent customer service by resolving inquiries and selling products, requiring fluent English, communication skills, and residency in Alexandria. Lead and mentor customer support representatives, manage operations, analyze feedback, and enhance customer experience with strong communication and analytical skills. Provide high‑quality inbound customer support, manage requests, collect data, and ensure effective communication for a positive customer experience. Manage customer support via chat and email, resolve technical issues, ensure customer satisfaction, and document processes while providing leadership insights. Provide customer support by responding to inquiries, ensuring a positive experience, requiring fluent English, communication skills, and Egyptian nationality. Provide customer support for a telecom account, requiring fluent English, communication skills, and preference for call‑center experience; open to graduates and dropouts. Provide prompt customer support via various channels, resolve issues, maintain records, collaborate with teams, and meet performance metrics. Provide customer support in technical and hotel reservations, requiring flexibility for night shifts and B2–C1 English proficiency. Handle customer inquiries via multiple channels, track shipments, manage complaints, and maintain client satisfaction with strong communication skills in Arabic and English. Serve as the primary contact for customers, resolving inquiries related to export logistics, while ensuring compliance and effective communication with internal teams. Provide exceptional customer service and technical support in French, utilizing problem‑solving skills and technical knowledge to exceed customer expectations. Provide technical support for IT customers, ensuring satisfaction and effective communication, while managing licenses and resolving issues efficiently. Provide exceptional customer service, resolve inquiries, and maintain satisfaction while working in a team‑oriented, fast‑paced environment with strong communication skills. Provide empathetic support to users, resolve complaints, educate on app features, and maintain communication skills while being flexible and organized. Provide courteous customer support via various channels, resolve inquiries, document interactions, and educate customers while demonstrating strong communication and problem‑solving skills. Provide exceptional customer support, resolve inquiries, document interactions, collaborate with teams, and educate customers while meeting performance metrics. Provide customer support through various channels, troubleshoot issues, maintain records, and collaborate with departments to enhance customer satisfaction. Seeking a customer support representative with strong communication skills, problem‑solving abilities, and proficiency in CRM systems to deliver exceptional customer experiences. Responsible for client communication, document preparation, and payment follow‑ups; requires strong communication, problem‑solving skills, and ability to multitask.

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