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Sézane

Retail Operations Coordinator

Sézane, Los Angeles, California, United States, 90079

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“I’ve had the joy of building Sézane alongside you - the first French fashion brand born online, rooted in quality, creativity, and intention.”

“To tell the story of Sézane is to retrace more than 20 years of defining adventures and bold decisions: choosing to do things differently, choosing people, choosing to act, and above all, choosing to trust in one's convictions - even when that means rethinking what we thought we knew.”

“Sézane is more than a fashion brand. It's a story of life - mine, yours, and all those who shape it every day.” Morgane Sézalory, Founder & CEO

To continue to co‑construct the next chapter and beyond, we are looking for creative, organized and agile talents, who share our passion to perpetually improve all that can be.

Care to imagine what comes next with us? We can't wait to hear from you!

Retail Operations Coordinator (M/F) – Los Angeles The Retail Operations Coordinator helps drive smooth day‑to‑day store operations and contributes to a cohesive, on‑brand experience for Sézane customers and internal teams. This role prioritizes inventory accuracy, efficient operational execution, and alignment of processes across Sézane's retail fleet, working closely with Store Directors and cross‑functional teams in inventory, process implementation, and store maintenance.

Reporting to the Retail Operations Manager US, the ideal candidate brings a blend of precision and adaptability, comfortable with rolling up their sleeves on tasks ranging from stockroom management to reporting and process implementation.

Missions Facilities and Maintenance

Serve along the Retail Operations Manager as the primary point of contact for all store maintenance requests, ensuring timely resolution and reliable communication with the store teams

Assist in ensuring all stores meet OSHA, ADA, fire and other local safety and regulatory requirements at all times

Assist in coordinating and scheduling preventive maintenance for all stores (HVAC, plumbing, electrical, fire safety, etc.), including during new store openings and renovations

Respond to urgent repair needs and support store teams with troubleshooting guidance in partnership with the Retail Operations Manager

Ensure all facilities present a clean, safe, and brand‑appropriate customer and employee environment

Inventory Management

Support daily, weekly, and monthly inventory operations across retail locations including cycle counts and annual store inventories

Partner with HQ logistics and store teams to ensure timely and accurate inventory movements – including inbound shipments and outbound shipments (RTVs)

Assist with inventory‑related training materials and store communications

Support inventory processes at new store openings, store closures, and special projects as needed

Front of House Operations

Ensure customer‑facing processes are consistent, efficient, and aligned with brand standards – including assisting with creating SOPs that will scale as we grow and project management

Act as a point of contact for POS‑related issues, escalations, and troubleshooting

Assist with onboarding and training store teams on POS enhancements and new workflows

Monitor inventory of store devices including iPads, scanners, printers, routers, and charging stations and facilitate replacement of old or damaged devices

Requirements Your profile:

4+ years of experience in corporate retail operations or senior store management, with a strong understanding of retail operational workflows – including inventory management, front‑of‑house execution, and store support processes

Excellent written and verbal communication skills, with the ability to translate technical or operational information into clear guidance for store teams

Proven ability to work cross‑functionally with Store Teams, IT, Logistics, Planning, Finance, and external vendors at an international level

Strong reporting and data analysis skills, with experience building, maintaining, and interpreting operational and inventory reports to inform decision‑making

Adaptable and flexible, with the ability to support new store openings, system rollouts, and evolving operational needs

Must be proficient in Google Suite, with an emphasis on Google Sheets

Able to travel to local retail stores as needed

Will be available during off‑hours and weekends for maintenance emergencies when the Retail Operations Manager is unavailable

Benefits Salary range: $70,500, depending on skills and experience.

Sézane recruits and values all talents, whatever your gender, age, nationality, culture, religious beliefs or sexual orientation.

If this role and Sézane speaks to you, apply now!

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