InstantServe LLC
Job Title
Call Center Banker Location
Phoenix AZ Duration
Permanent Pay Rate
$24-27 / hr Plus Benefits Responsibilities
Works with clients to build and deepen relationships by uncovering financial needs and recommending the best products, services, and solutions to meet those needs Responds to customer inquiries and concerns, creating customized solutions Sells and fulfills banking products including checking and savings accounts, credit cards, Certificate of Deposits (CDs), Individual Retirement Accounts (IRAs), and loans Identifies client needs for licensed sales functions, making referrals to Line of Business partners Quotes rates, terms, and programs for banking solutions Manages risk in every business, product, and service transaction leveraging available tools Required Qualifications
Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives Has a commitment to teamwork and the flexibility to work the schedule, including weekends and holidays Has the ability to engage with clients and seek to understand their needs while actively sharing options using plain language, building rapport and handling objections Is comfortable receiving ongoing performance feedback and coaching Is comfortable with ongoing change and learning new technology / processes Has at least an intermediate level of proficiency with computers Is self-motivated with excellent organizational skills Has strong decision-making and problem-solving skills Desired Qualifications
Experience in the banking / financial industry Experience working in a call center Experience in telephone sales Skills
Attention to Detail Client Solutions Advisory Customer and Client Focus Interpret Relevant Laws, Rules, and Regulations Adaptability Client Experience Branding Customer Service Management Issue Management Problem Solving Active Listening Business Development Consulting Referral Identification Research
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Call Center Banker Location
Phoenix AZ Duration
Permanent Pay Rate
$24-27 / hr Plus Benefits Responsibilities
Works with clients to build and deepen relationships by uncovering financial needs and recommending the best products, services, and solutions to meet those needs Responds to customer inquiries and concerns, creating customized solutions Sells and fulfills banking products including checking and savings accounts, credit cards, Certificate of Deposits (CDs), Individual Retirement Accounts (IRAs), and loans Identifies client needs for licensed sales functions, making referrals to Line of Business partners Quotes rates, terms, and programs for banking solutions Manages risk in every business, product, and service transaction leveraging available tools Required Qualifications
Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives Has a commitment to teamwork and the flexibility to work the schedule, including weekends and holidays Has the ability to engage with clients and seek to understand their needs while actively sharing options using plain language, building rapport and handling objections Is comfortable receiving ongoing performance feedback and coaching Is comfortable with ongoing change and learning new technology / processes Has at least an intermediate level of proficiency with computers Is self-motivated with excellent organizational skills Has strong decision-making and problem-solving skills Desired Qualifications
Experience in the banking / financial industry Experience working in a call center Experience in telephone sales Skills
Attention to Detail Client Solutions Advisory Customer and Client Focus Interpret Relevant Laws, Rules, and Regulations Adaptability Client Experience Branding Customer Service Management Issue Management Problem Solving Active Listening Business Development Consulting Referral Identification Research
#J-18808-Ljbffr