PharmaCord
Join to apply for the
Pharmacy Quality Control Specialist
role at
PharmaCord .
Important Notice:
Due to an increase in hiring scams, please be aware that if you are selected to move forward in our hiring process, a member of our Talent Acquisition team will contact you directly using an official
@pharmacord.com
and/or
@echo.newtonsoftware.com
email address regarding next steps in our interview process. PharmaCord will never use Microsoft Teams to reach out for interview scheduling. Official meeting links will always be sent from an
@pharmacord.com
or
@echo.newtownsoftware.com
email address, or through our scheduling platform, Calendly. We will never request your bank account information nor send a check to purchase home office equipment. If you receive any suspicious communication, please report it to our Talent Acquisition team immediately at
careers@pharmacord.com .
Overview:
The Pharmacy Quality Specialist is responsible for performing various types of audits, acting as a subject matter expert, creating documentation, and reporting for operational quality.
Responsibilities
Conduct call audits for Pharmacy Tech and Pharmacist team members.
Provide feedback to individuals being audited.
Perform Quality Checks (QC) audits on a percentage of dispensed prescription triage.
Conduct process audits.
Investigate adverse event and product complaints audits.
Investigate product returns.
Create and review documentation.
Assist with CAPA investigations and root cause analysis.
Act as a subject matter expert.
All other duties as assigned.
Qualifications & Personal Attributes
Detail oriented.
Ability to multitask effectively.
Maintain standards of honesty and integrity.
Effective collaboration skills.
Ability to act independently with sound business intelligence.
Take responsibility for performance.
Excellent written and oral communication skills.
Experience using Word and Excel.
Adaptable and handle change with flexibility.
Innovative and open to new ideas.
Achievement driven; constantly striving to improve.
Align with the goals of the group or organization.
Ready to take initiative and act on opportunities.
Optimistic and persistent in pursuing goals despite obstacles.
Service oriented and anticipate, recognize, and meet needs of others.
Communicate clearly and send clear messages.
Preferences / Requirements
Bachelor’s Degree strongly preferred.
Previous pharmacy, quality control, and assurance experience strongly preferred.
Previous healthcare experience strongly preferred.
Client audit experience a plus.
Knowledge of specialty drug product marketplace, health insurance claims processing, and commercialization of products and working with manufacturers is a plus.
Bi-lingual in English and Spanish or Chinese/Mandarin a plus.
Root cause analysis, CAPA, or nonconformity experience a plus.
Document control experience a plus.
Employees working onsite in a PharmaCord facility are strongly encouraged to be vaccinated against COVID-19.
This role is located on-site in Louisville, KY. PharmaCord reimburses tolls where applicable at the frequent user rate after 40 trips per month (valued at $678.60 per year).
Physical Demands, Work Schedule & Environment
Regularly required to talk or hear, sit, type, handle, or feel; and reach with hands and arms. Ability to type 35 WPM with 97% accuracy is required.
Close vision needed for computer work. Light to moderate lifting may be required.
Regular, predictable attendance required; including quarter-driven hours as business demands dictate.
Office/pharmacy-based position; ability to stand for extended periods of time is necessary.
Role uses standard office equipment such as computers, phones, photocopiers, etc.
Due to program training investment, candidates are expected to remain in the role for a minimum of 1 year before eligible for lateral or promotion move.
Minimal flexibility to travel as needed is preferred.
Benefits & Perks
Company paid Short-term Disability (STD).
Increased competitive 401(k) company match up to 4%.
Affordable Medical, Dental, and Vision benefits – PharmaCord covers 75% of medical premiums.
PharmaCord has not increased healthcare premiums in the past 4 years.
Concierge Medical Clinic free of cost for those enrolled in a PharmaCord medical plan (including dependents).
Wellness discounts of up to $260 per year for participation.
Annual HSA employer contribution.
Company paid and voluntary Life Insurance options.
Voluntary Life, AD&D and Long-Term Disability Insurances.
Paid Parental Leave of Absence.
Wellness and Employee Assistance Programs.
PTO benefits, flex days and paid holidays.
Employee Referral Program.
Ambassador Program.
Tuition reimbursement program up to $5,000 per year.
Compensation & Flexible Working
Competitive starting pay rates.
Yearly merit increases.
Toll reimbursement program (valued at $678.60 per year).
Multiple shift options between 8 AM and 11 PM Monday – Friday.
Career Opportunities
PharmaCord voted Best Places to Work in Kentucky for 2019 and 2021.
Committed to diversity and inclusive workplace.
Opportunities for advancement with support of personal and professional growth.
Challenging, stimulating work environment encouraging new ideas.
Exposure to many learning and development opportunities.
Impactful role in patient services experience.
State-of-the-art headquarters with many amenities.
Background Screening:
Any offer of employment is contingent on completion of a background check to company standard. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may change at any time.
Equal Opportunity Employer:
PharmaCord is proud to be an equal opportunity employer. In order to maintain a safe workplace, PharmaCord strongly recommends all employees be vaccinated against COVID-19. PharmaCord is unable to sponsor employees at this time.
Contact:
To learn more about us, find us on LinkedIn, Glassdoor, Twitter & Facebook.
Location: Louisville, KY. Salary: $68,500 – $88,020. Published: 2 weeks ago.
Referral increases your chances of interviewing at PharmaCord by 2x.
#J-18808-Ljbffr
Pharmacy Quality Control Specialist
role at
PharmaCord .
Important Notice:
Due to an increase in hiring scams, please be aware that if you are selected to move forward in our hiring process, a member of our Talent Acquisition team will contact you directly using an official
@pharmacord.com
and/or
@echo.newtonsoftware.com
email address regarding next steps in our interview process. PharmaCord will never use Microsoft Teams to reach out for interview scheduling. Official meeting links will always be sent from an
@pharmacord.com
or
@echo.newtownsoftware.com
email address, or through our scheduling platform, Calendly. We will never request your bank account information nor send a check to purchase home office equipment. If you receive any suspicious communication, please report it to our Talent Acquisition team immediately at
careers@pharmacord.com .
Overview:
The Pharmacy Quality Specialist is responsible for performing various types of audits, acting as a subject matter expert, creating documentation, and reporting for operational quality.
Responsibilities
Conduct call audits for Pharmacy Tech and Pharmacist team members.
Provide feedback to individuals being audited.
Perform Quality Checks (QC) audits on a percentage of dispensed prescription triage.
Conduct process audits.
Investigate adverse event and product complaints audits.
Investigate product returns.
Create and review documentation.
Assist with CAPA investigations and root cause analysis.
Act as a subject matter expert.
All other duties as assigned.
Qualifications & Personal Attributes
Detail oriented.
Ability to multitask effectively.
Maintain standards of honesty and integrity.
Effective collaboration skills.
Ability to act independently with sound business intelligence.
Take responsibility for performance.
Excellent written and oral communication skills.
Experience using Word and Excel.
Adaptable and handle change with flexibility.
Innovative and open to new ideas.
Achievement driven; constantly striving to improve.
Align with the goals of the group or organization.
Ready to take initiative and act on opportunities.
Optimistic and persistent in pursuing goals despite obstacles.
Service oriented and anticipate, recognize, and meet needs of others.
Communicate clearly and send clear messages.
Preferences / Requirements
Bachelor’s Degree strongly preferred.
Previous pharmacy, quality control, and assurance experience strongly preferred.
Previous healthcare experience strongly preferred.
Client audit experience a plus.
Knowledge of specialty drug product marketplace, health insurance claims processing, and commercialization of products and working with manufacturers is a plus.
Bi-lingual in English and Spanish or Chinese/Mandarin a plus.
Root cause analysis, CAPA, or nonconformity experience a plus.
Document control experience a plus.
Employees working onsite in a PharmaCord facility are strongly encouraged to be vaccinated against COVID-19.
This role is located on-site in Louisville, KY. PharmaCord reimburses tolls where applicable at the frequent user rate after 40 trips per month (valued at $678.60 per year).
Physical Demands, Work Schedule & Environment
Regularly required to talk or hear, sit, type, handle, or feel; and reach with hands and arms. Ability to type 35 WPM with 97% accuracy is required.
Close vision needed for computer work. Light to moderate lifting may be required.
Regular, predictable attendance required; including quarter-driven hours as business demands dictate.
Office/pharmacy-based position; ability to stand for extended periods of time is necessary.
Role uses standard office equipment such as computers, phones, photocopiers, etc.
Due to program training investment, candidates are expected to remain in the role for a minimum of 1 year before eligible for lateral or promotion move.
Minimal flexibility to travel as needed is preferred.
Benefits & Perks
Company paid Short-term Disability (STD).
Increased competitive 401(k) company match up to 4%.
Affordable Medical, Dental, and Vision benefits – PharmaCord covers 75% of medical premiums.
PharmaCord has not increased healthcare premiums in the past 4 years.
Concierge Medical Clinic free of cost for those enrolled in a PharmaCord medical plan (including dependents).
Wellness discounts of up to $260 per year for participation.
Annual HSA employer contribution.
Company paid and voluntary Life Insurance options.
Voluntary Life, AD&D and Long-Term Disability Insurances.
Paid Parental Leave of Absence.
Wellness and Employee Assistance Programs.
PTO benefits, flex days and paid holidays.
Employee Referral Program.
Ambassador Program.
Tuition reimbursement program up to $5,000 per year.
Compensation & Flexible Working
Competitive starting pay rates.
Yearly merit increases.
Toll reimbursement program (valued at $678.60 per year).
Multiple shift options between 8 AM and 11 PM Monday – Friday.
Career Opportunities
PharmaCord voted Best Places to Work in Kentucky for 2019 and 2021.
Committed to diversity and inclusive workplace.
Opportunities for advancement with support of personal and professional growth.
Challenging, stimulating work environment encouraging new ideas.
Exposure to many learning and development opportunities.
Impactful role in patient services experience.
State-of-the-art headquarters with many amenities.
Background Screening:
Any offer of employment is contingent on completion of a background check to company standard. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may change at any time.
Equal Opportunity Employer:
PharmaCord is proud to be an equal opportunity employer. In order to maintain a safe workplace, PharmaCord strongly recommends all employees be vaccinated against COVID-19. PharmaCord is unable to sponsor employees at this time.
Contact:
To learn more about us, find us on LinkedIn, Glassdoor, Twitter & Facebook.
Location: Louisville, KY. Salary: $68,500 – $88,020. Published: 2 weeks ago.
Referral increases your chances of interviewing at PharmaCord by 2x.
#J-18808-Ljbffr