Heartland Dental
Practice Manager of Operations
– Heartland Dental
Office Name
(example: a two doctor office in thriving Fort Worth) is looking for a Practice Manager of Operations to join our team.
Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for our patients, we must hire and grow leaders who will support the business needs of each supported dental office and foster a strong team-building culture. As a Practice Manager of Operations, you’ll work in an environment that encourages learning, team cohesion, and puts patients first.
As a Practice Manager of Operations, you’ll be a valued business partner to the Doctor. This hard‑working and motivated leader will help guide and support our team as they provide the best patient care to the community. Our goal is to hire and grow leaders who will support the business needs of each supported dental office and foster a strong culture of camaraderie and support. This is where patients come first, and continuous learning is encouraged.
More About The Role
Strive towards mastery of role by prioritizing and completing all PMO training needed to develop technical, commitment, and leadership skills
Develop and pursue annual top 10 business goals and 16 personal development goals (5 technical, 5 commitment, 6 personality)
Ensure goals and priorities of doctors and teams are achieved through servant leadership
Attend Bell Leadership Training every 18–24 months
Support the doctor‑led, hygiene‑driven, operations focus philosophy through synergy meetings monthly, team meetings weekly, and strong morning huddles
Focus and prioritize efforts of the team to support doctors achieving their top 10 professional goals
Create alignment with doctors through daily one‑on‑ones, morning huddles, and weekly touchpoints discussing communication, connection, and support needed
Commit to serving as a business partner for the doctor, collaborating and developing quarterly and annual financial goals
Help doctors prioritize, plan, and block schedule for CE through Doctor Education and Leadership programs
Understand the benefits and metrics of DMP and help doctors monitor progress
Identify and support future team growth by selecting candidates (BA, DA, hygienists) that are an 80% match for both the position and the practice
Partner with doctors to identify skills needed for open positions and build a proper selection team within the practice
Successfully onboard new team members through partnerships with recruiting and support office
Support team members to prioritize and plan their training through Core Essentials and beyond for growth in their roles
What You’ll Gain
Competitive benefits including health insurance and retirement savings plans, six paid holidays, and paid time off
Continuing education to develop your full potential and be a true business partner to our supported doctors
Access to an expansive network of mentors and networking opportunities
Top‑quality technology to assist in your daily responsibilities, allowing for more efficiencies to deliver exceptional patient care
About [OFFICE NAME]
Join a [Insert total number of team members]-person team that thrives on collaboration, communication, and community
[Insert attractive description about office location]
Minimum Qualifications
Associate’s or Bachelor’s degree or 3–5 years’ leadership experience (in a professional office, hospitality, retail, banking, medical, etc.)
Experience working in a fast‑paced and customer‑centric environment
Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
Excellent communication, leadership, coaching, and conflict resolution skills
Trustworthy; maintain patient confidentiality and team ethics
Preferred Experience
1+ years of experience in a dental or medical setting
1+ years of experience with insurance billing and accounts receivable
Dentrix or other dental software experience
Physical Requirements
Ability to perform essential duties satisfactorily with or without reasonable accommodation; accommodations may be made for disabilities
Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
Availability to attend virtual training sessions (or in‑person once conditions allow) periodically throughout the year; some travel may be involved
TB test required for all new hires in dental office positions (standard requirement; not applicable in FL & TN)
Who is Heartland Dental? As the largest and one of the fastest growing Dental Support Organizations, Heartland Dental provides exceptional service to its more than 2,300 supported doctors in 38 states and over 1,400 supported offices. Each supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and set forth their own clinical care philosophies.
Heartland Dental is founded by doctors for doctors with a mission to support dentists and their teams as they deliver the highest quality dental care and experiences to the communities they serve while providing exceptional careers and creating value for stakeholders.
At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
#J-18808-Ljbffr
– Heartland Dental
Office Name
(example: a two doctor office in thriving Fort Worth) is looking for a Practice Manager of Operations to join our team.
Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for our patients, we must hire and grow leaders who will support the business needs of each supported dental office and foster a strong team-building culture. As a Practice Manager of Operations, you’ll work in an environment that encourages learning, team cohesion, and puts patients first.
As a Practice Manager of Operations, you’ll be a valued business partner to the Doctor. This hard‑working and motivated leader will help guide and support our team as they provide the best patient care to the community. Our goal is to hire and grow leaders who will support the business needs of each supported dental office and foster a strong culture of camaraderie and support. This is where patients come first, and continuous learning is encouraged.
More About The Role
Strive towards mastery of role by prioritizing and completing all PMO training needed to develop technical, commitment, and leadership skills
Develop and pursue annual top 10 business goals and 16 personal development goals (5 technical, 5 commitment, 6 personality)
Ensure goals and priorities of doctors and teams are achieved through servant leadership
Attend Bell Leadership Training every 18–24 months
Support the doctor‑led, hygiene‑driven, operations focus philosophy through synergy meetings monthly, team meetings weekly, and strong morning huddles
Focus and prioritize efforts of the team to support doctors achieving their top 10 professional goals
Create alignment with doctors through daily one‑on‑ones, morning huddles, and weekly touchpoints discussing communication, connection, and support needed
Commit to serving as a business partner for the doctor, collaborating and developing quarterly and annual financial goals
Help doctors prioritize, plan, and block schedule for CE through Doctor Education and Leadership programs
Understand the benefits and metrics of DMP and help doctors monitor progress
Identify and support future team growth by selecting candidates (BA, DA, hygienists) that are an 80% match for both the position and the practice
Partner with doctors to identify skills needed for open positions and build a proper selection team within the practice
Successfully onboard new team members through partnerships with recruiting and support office
Support team members to prioritize and plan their training through Core Essentials and beyond for growth in their roles
What You’ll Gain
Competitive benefits including health insurance and retirement savings plans, six paid holidays, and paid time off
Continuing education to develop your full potential and be a true business partner to our supported doctors
Access to an expansive network of mentors and networking opportunities
Top‑quality technology to assist in your daily responsibilities, allowing for more efficiencies to deliver exceptional patient care
About [OFFICE NAME]
Join a [Insert total number of team members]-person team that thrives on collaboration, communication, and community
[Insert attractive description about office location]
Minimum Qualifications
Associate’s or Bachelor’s degree or 3–5 years’ leadership experience (in a professional office, hospitality, retail, banking, medical, etc.)
Experience working in a fast‑paced and customer‑centric environment
Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
Excellent communication, leadership, coaching, and conflict resolution skills
Trustworthy; maintain patient confidentiality and team ethics
Preferred Experience
1+ years of experience in a dental or medical setting
1+ years of experience with insurance billing and accounts receivable
Dentrix or other dental software experience
Physical Requirements
Ability to perform essential duties satisfactorily with or without reasonable accommodation; accommodations may be made for disabilities
Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
Availability to attend virtual training sessions (or in‑person once conditions allow) periodically throughout the year; some travel may be involved
TB test required for all new hires in dental office positions (standard requirement; not applicable in FL & TN)
Who is Heartland Dental? As the largest and one of the fastest growing Dental Support Organizations, Heartland Dental provides exceptional service to its more than 2,300 supported doctors in 38 states and over 1,400 supported offices. Each supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and set forth their own clinical care philosophies.
Heartland Dental is founded by doctors for doctors with a mission to support dentists and their teams as they deliver the highest quality dental care and experiences to the communities they serve while providing exceptional careers and creating value for stakeholders.
At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
#J-18808-Ljbffr