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Omni Charlotte Hotel

Human Resources Generalist

Omni Charlotte Hotel, Charlotte, North Carolina, United States, 28245

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Location Charlotte Hotel

The Omni Charlotte Hotel envelopes you in comfort with a touch of genuine North Carolina hospitality. Centrally located in the heart of Charlotte’s financial district, the AAA four-diamond hotel is the perfect destination for convenience to area businesses or to explore countless attractions. Linked to 12 city blocks via sky bridge, the Omni Charlotte Hotel is moments away from the Blumenthal Performing Arts Center, Discovery Place, the Charlotte Convention Center, and the EpiCentre entertainment district.

Omni Charlotte’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Charlotte Hotel may be your perfect match.

Job Description To provide clerical and administrative support to the Human Resources Director. To support the Human Resource function by providing a warm greeting and environment for all associates in the Associate Services Center.

Responsibilities

Professionally and warmly meet and greet all guests to ASC

Provide administrative support to HR Director

Assist with the recruitment process to include pre‑screening and scheduling interviews for department hiring managers, posting open positions, and maintaining open position listing in partnership with Shared Services

Manage onboarding process to ensure compliance with applicant flow log, drug testing, I9’s, background & reference check, etc.

Develop networking contacts and coordinate local job fairs with local colleges

Assist with processing of new hire paperwork

Maintain department logs, binders, and employee files

Develop associate communications network within the hotel, via weekly newsletter, monthly calendar, bulletin boards, posters, and flyers

Enter and maintain all associate data into UltiPro (HRIS)

Conduct quarterly audits to ensure compliance with Omni Hotels Human Resources standards

Answer phones and email inquiries; type memos and other correspondence

Maintain orderliness of office supplies and equipment

Participate in planning and execution of associate events planned by the Human Resources Department

Champion Omni culture on property, and enthusiastically promote opportunities within the hotel and company

Facilitate a culture of praise and recognition by assisting with the implementation of various employee recognition programs

Collect, sort, and distribute office mail

Main support to Human Resources leadership team

Oversee POE, POE tracking efforts and LMS System

Oversee and facilitate New Hire Orientations

Run and generate complex reports in Ultipro

Complete other duties as assigned by management

Qualifications

Minimum 1‑year human resources experience required

College Degree preferred, preferably in hospitality or human resources management

High level of written and verbal communication skills

The ability to work in a fast‑paced high‑pressure work environment while executing delegated tasks and assignments

Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co‑workers, both in person and by telephone

Must have strong computer skills, including advanced proficiency in Microsoft Office programs, Internet research, and the ability to quickly learn new software

Must be able to work independently and successfully complete projects with minimal oversight

Exceptional organizational skills with the ability to prioritize and multi‑task effectively

Highly motivated self‑starter focused on quality, organization, guest service and teamwork

Must be able to maintain a professional appearance and create a welcoming environment for potential and current associates

Must be willing to work a flexible schedule to include evenings and weekends as needed

Move, bend, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance

Stand, walk or sit for an extended period or for an entire work shift

Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift

Occasional weekend and evening hours may be necessary

Employer Information Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

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