OTO Development
Front Desk Associate
Responsibilities:
Assist guests in the check‑in and check‑out procedures, as well as throughout the entirety of their stay.
Work proficiently on the hotel’s electronic reservation system and other computer programs to ensure a seamless workflow.
Handle all financial matters – including credit card and cash transactions – securely, accurately, and with the utmost integrity.
Anticipate guests’ needs and go out of your way to maximize the guest experience.
Work collectively with other team members to foster a hospitable, approachable, and customer‑focused environment for guests.
Qualifications:
Love working with people and will go above and beyond for each guest’s needs.
Work well with others and enjoy being part of a team.
Possess excellent oral, written, and interpersonal communication skills.
Be a problem solver and solution finder, willing to do anything to ensure the best experience for guests.
Physical Requirements:
This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.
Travel Requirements:
This position would require little to no travel outside the property and surrounding area.
Pay Scale:
$12.93 - $24.29/hour (rate depends upon state/market)
Company:
OTO Development – an industry‑leading hotel development and management company operating a portfolio of upscale select service, extended stay, and lifestyle hotels across the United States.
OTO proudly offers a competitive pay and benefit program, including medical, dental, and vision insurance, 401(k) with company match, life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.
Position Reports to: General Manager.
Employment Type: Full‑time.
Seniority Level: Entry level.
Job Function: Other. Industries: Hospitality.
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Assist guests in the check‑in and check‑out procedures, as well as throughout the entirety of their stay.
Work proficiently on the hotel’s electronic reservation system and other computer programs to ensure a seamless workflow.
Handle all financial matters – including credit card and cash transactions – securely, accurately, and with the utmost integrity.
Anticipate guests’ needs and go out of your way to maximize the guest experience.
Work collectively with other team members to foster a hospitable, approachable, and customer‑focused environment for guests.
Qualifications:
Love working with people and will go above and beyond for each guest’s needs.
Work well with others and enjoy being part of a team.
Possess excellent oral, written, and interpersonal communication skills.
Be a problem solver and solution finder, willing to do anything to ensure the best experience for guests.
Physical Requirements:
This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.
Travel Requirements:
This position would require little to no travel outside the property and surrounding area.
Pay Scale:
$12.93 - $24.29/hour (rate depends upon state/market)
Company:
OTO Development – an industry‑leading hotel development and management company operating a portfolio of upscale select service, extended stay, and lifestyle hotels across the United States.
OTO proudly offers a competitive pay and benefit program, including medical, dental, and vision insurance, 401(k) with company match, life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.
Position Reports to: General Manager.
Employment Type: Full‑time.
Seniority Level: Entry level.
Job Function: Other. Industries: Hospitality.
#J-18808-Ljbffr