InsideHigherEd
Position Summary
This is a remote position that supports the Human Resources / Benefits / Payroll portion of UNC Chapel Hill’s PeopleSoft HCM system, including business analysis and development for PeopleSoft and related HR / Benefits / Payroll third‑party systems. The incumbent will provide functional support for the full Software Development Life Cycle (SDLC) from requirements gathering to post‑go‑live support and report development.
Responsibilities
Gathers and synthesizes functional specifications to design, develop, enhance, implement, and maintain system applications.
Performs independent system analysis, unit / system testing, and debugging.
Analyzes current processes and evaluates more efficient solutions where needed. Investigates PeopleSoft functionality not currently utilized and makes recommendations for future implementations.
Develops and provides reporting solutions of medium complexity using PS Query and / or SQL.
Partners with technical resources to maintain existing and develop new interfaces to / from external systems.
Troubleshoots and resolves tickets and reported application issues, provides support for system testing.
Troubleshoots and analyzes problems with complex HR actions, including understanding the downstream impact for Benefits, Payroll, and Commitment Accounting processing.
Completes analysis and resolution of system and data issues related to processing for bi‑weekly and monthly Payroll and Commitment Accounting processes.
Minimum Education and Experience Requirements Master’s degree and 1‑2 years’ experience; or Bachelors degree and 2‑4 years’ experience; or a combination of related education and experience in substitution.
Required Qualifications
Advanced understanding of and experience with PeopleSoft HCM.
Advanced troubleshooting skills.
Intermediate SQL skills.
Excellent verbal and written communication skills.
Ability to multi‑task, manage competing priorities, work on multiple projects with different deadlines simultaneously, and thrive in a highly dynamic environment.
Preferred Qualifications
1‑3 years’ experience in a Higher Education Environment strongly preferred.
1‑3 years’ experience with reporting or data analysis in Human Resources, Payroll or Benefits preferred.
5+ years’ experience with PeopleSoft or similar ERP system strongly preferred.
Campus Security Authority Responsibilities Not Applicable.
Benefits A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities. Known for its beautiful campus, world‑class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn. One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community. UNC‑Chapel Hill offers full‑time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work / life balance.
Background The HR Information Management Department is a sub‑unit of the division and works collaboratively with HR managers, HR staff, Information Technology Services, other central offices, and customers to help improve HR related processes and systems. The team supports the University’s ConnectCarolina HR / Payroll (PeopleSoft) system, recruiting system, background check system, I‑9 / eVerify system, and the Talent Management System. The unit also develops and maintains several small to medium scale departmental databases and provides level 2 support for customer issues. The team handles HR reporting and data analytics, including assessing, developing, and producing necessary management reporting products and producing metrics and analytics to support a data‑driven approach to HR service delivery.
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Responsibilities
Gathers and synthesizes functional specifications to design, develop, enhance, implement, and maintain system applications.
Performs independent system analysis, unit / system testing, and debugging.
Analyzes current processes and evaluates more efficient solutions where needed. Investigates PeopleSoft functionality not currently utilized and makes recommendations for future implementations.
Develops and provides reporting solutions of medium complexity using PS Query and / or SQL.
Partners with technical resources to maintain existing and develop new interfaces to / from external systems.
Troubleshoots and resolves tickets and reported application issues, provides support for system testing.
Troubleshoots and analyzes problems with complex HR actions, including understanding the downstream impact for Benefits, Payroll, and Commitment Accounting processing.
Completes analysis and resolution of system and data issues related to processing for bi‑weekly and monthly Payroll and Commitment Accounting processes.
Minimum Education and Experience Requirements Master’s degree and 1‑2 years’ experience; or Bachelors degree and 2‑4 years’ experience; or a combination of related education and experience in substitution.
Required Qualifications
Advanced understanding of and experience with PeopleSoft HCM.
Advanced troubleshooting skills.
Intermediate SQL skills.
Excellent verbal and written communication skills.
Ability to multi‑task, manage competing priorities, work on multiple projects with different deadlines simultaneously, and thrive in a highly dynamic environment.
Preferred Qualifications
1‑3 years’ experience in a Higher Education Environment strongly preferred.
1‑3 years’ experience with reporting or data analysis in Human Resources, Payroll or Benefits preferred.
5+ years’ experience with PeopleSoft or similar ERP system strongly preferred.
Campus Security Authority Responsibilities Not Applicable.
Benefits A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities. Known for its beautiful campus, world‑class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn. One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community. UNC‑Chapel Hill offers full‑time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work / life balance.
Background The HR Information Management Department is a sub‑unit of the division and works collaboratively with HR managers, HR staff, Information Technology Services, other central offices, and customers to help improve HR related processes and systems. The team supports the University’s ConnectCarolina HR / Payroll (PeopleSoft) system, recruiting system, background check system, I‑9 / eVerify system, and the Talent Management System. The unit also develops and maintains several small to medium scale departmental databases and provides level 2 support for customer issues. The team handles HR reporting and data analytics, including assessing, developing, and producing necessary management reporting products and producing metrics and analytics to support a data‑driven approach to HR service delivery.
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