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Maven Clinic

General Manager, New Ventures

Maven Clinic, New York, New York, us, 10261

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General Manager, New Ventures

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Maven Clinic .

Maven is the world’s largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven’s award‑winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. Over 2,000 employers and health plans trust Maven’s end‑to‑end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital.

Award‑Winning Culture

Fortune Change the World (2024)

CNBC Disruptor 50 List (2022, 2023, 2024)

Fortune Best Workplaces for Millennials (2024)

Fortune Best Workplaces in Healthcare (2024)

TIME 100 Most Influential Companies (2023)

Fast Company Most Innovative Companies (2020, 2023)

Built In Best Places to Work (2023)

Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)

Great Place to Work certified (2020, 2021, 2022, 2023, 2024)

Fast Company Best Workplaces for Innovators (2022)

Built In LGBTQIA+ Advocacy Award (2022)

Maven is launching a new venture, focused on the consumer health market. We are looking for a General Manager, New Ventures to help launch and scale this business from the ground up.

Role Overview This is a true GM role with end‑to‑end ownership of strategy, execution, and performance. You will be accountable for the consumer P&L and responsible for translating Maven’s clinical excellence and trusted brand into a scalable, high‑impact consumer offering. Reporting directly to the founder/CEO, you will lead across product, marketing, growth, and operations, and work closely with executive and functional leaders.

Responsibilities Launch and Scale Maven’s New Venture

Own the end‑to‑end launch and scale of Maven’s consumer business

Build and manage the consumer P&L, including forecasting, unit economics, and contribution margin

Own the Consumer Conversion Funnel

Design, optimize, and continuously improve the full consumer journey: acquisition, onboarding, clinical intake, conversion, engagement, and retention

Establish clear metrics, dashboards, and operating rhythms to track funnel performance and cohort behavior

Drive rapid experimentation while maintaining disciplined decision‑making grounded in data and clinical integrity

Lead Product and Marketing Outcomes

Serve as the business owner for consumer product and marketing, setting priorities and outcomes in partnership with centralized teams

Define the consumer product roadmap alongside Product, Engineering, and Clinical leaders to ensure speed, focus, and ROI

Shape positioning, messaging, and go‑to‑market strategy grounded in consumer insight and trust

Drive Growth and Go‑to‑Market Execution

Own consumer acquisition strategy across paid, owned, and partner channels

Identify, test, and scale new growth levers including pricing, bundles, lifecycle marketing, referrals, and employer adjacencies

Balance short‑term growth with long‑term brand equity and retention

Ensure Operational and Clinical Excellence

Partner with Clinical, Legal, Operations, and Compliance to ensure consumer offerings are safe, compliant, and operationally sound

Anticipate scaling challenges—clinical capacity, supply, and support—and proactively solve them

Deliver a high‑quality, trust‑building consumer experience consistent with Maven’s standards

Build and Lead a High‑Performing Team

Lead a consumer product and marketing team across growth, product, and, to start, operations

Create clarity, momentum, and accountability in a fast‑moving, ambiguous environment

Act as a strong cross‑functional leader across Maven’s executive team

Qualifications

8‑10+ years of experience in consumer health, digital health, or consumer technology, with direct experience as a founder or in product management

Prior experience launching and scaling a new consumer product or business with ownership over growth and outcomes, ideally in healthcare or another regulated environment

Strong GM instincts, including comfort owning a P&L and making trade‑offs with accountability for results

Deep experience with consumer funnels, growth metrics, experimentation, and unit economics

Ability to lead through influence in a matrixed organization

High bar for product quality, user experience, and brand integrity

Founder mindset: strategic, fast, takes end‑to‑end ownership, but highly execution‑oriented

Compensation The base salary range for this role is $260,000 – $320,000 per year. You will also be entitled to receive stock options and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.

Benefits That Work For You

Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics

Whole‑self care through wellness partnerships

Hybrid work, in‑office meals, and work‑together days

16 weeks 100% paid parental leave and new‑parent stipend (for Mavens who have been with us for 1 year+)

Annual professional development stipend and access to a personal career coach through Maven for Mavens

401(K) matching for US‑based employees, with immediate vesting

These benefits are applicable to Maven Clinic Co., US‑based, full‑time employees only. 1099/Contract Providers are ineligible for these benefits.

Work Location & Flexibility Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C. For those in our New York City office, we encourage in‑person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C., we encourage in‑person collaboration by requiring team members to attend quarterly “Work Together” Days within these cities. This policy aims to balance remote work flexibility with the benefits of face‑to‑face interaction.

Equal Opportunity Employment Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address. Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.

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