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Rollins, Inc.

Service Manager

Rollins, Inc., Elk Grove Village, Illinois, us, 60009

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2 weeks ago Be among the first 25 applicants

Overview Service Manager

is a professional who protects homes and businesses and trains the Orkin pros to do the same.

It balances technical knowledge and soft skills—empathy, integrity, and customer focus—to deliver peace of mind.

Without industry experience you can start building your career with Orkin’s award‑winning training program.

Responsibilities As a Commercial Branch Service Manager you will lead a high‑performance culture, motivate the service team, and ensure customer satisfaction drives revenue growth.

Lead the entire service operation after paid training

Motivate the team to consistently deliver world‑class service, prioritizing safety

Conduct yourself with utmost professionalism and integrity with customers and coworkers

Assist with recruiting top talent for the service team

Train and develop Orkin pros through hands‑on management

Lead training meetings

Oversee the Orkin Pro Ride‑A‑Long program

Ensure customer expectations are met or exceeded through inspections, proposed action plans, and outstanding customer service

Champion innovation by encouraging the adoption of new products, services, and technology

Monitor scheduling, routing, and inventory to drive efficiencies and productivity

Benefits

Competitive earnings: base salary $55,000–$65,000 USD annually

Company vehicle with gas card

Opportunities to improve compensation and advance in the company

Company‑provided iPhone and iPad with sales software

Comprehensive benefits package including medical, dental, vision, maternity, and life insurance

401(k) plan with company match and employee stock purchase plan

Paid vacation, holidays, and sick leave

Employee discounts, tuition reimbursement, and dependent scholarship awards

Industry‑leading, quality, comprehensive training program

Why Orkin?

You’re seeking an opportunity with career potential in a reliable, recession‑resistant industry

You have a service‑oriented mindset that builds loyalty and trust with customers

You hold yourself responsible to commitments

You value being part of a team

You want to keep learning, improving, and developing as a leader

You want to join a company that supports the community

You want a career with a purpose at a mission‑driven company that values

Safety

Professionalism

Empathy

Integrity

Innovation

Qualifications

Sales experience preferred

High School Diploma or equivalent required

Valid driver’s license required

Ability to obtain the appropriate pesticide license/certification if required (company paid)

Ability to work in the field independently and interact with our great clients

Work Environment

Safely use a ladder within manufacturer’s weight capacity

Occasionally lift and carry up to 50 lbs.

Safely access crawl spaces, attics, confined spaces, roofs, etc., including the ability to climb or balance and stoop, kneel, crouch, or crawl

Wear personal protective equipment (PPE), sometimes requiring an OSHA‑compliant respirator

Willing to work in different types of weather conditions

Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer.

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