Gastro Health
Front Desk Representative
Full‑time position at Gastro Health. Gastro Health is a leading gastroenterology multi‑specialty group with over 130+ locations. We are looking for a reliable Front Desk Representative to join our collaborative team.
Benefits
Great work/life balance
No weekends or evenings – Monday through Friday
Paid holidays and paid time off
Rapid growth with opportunities for advancement
Competitive compensation
Comprehensive benefits package (see below)
Health, Dental, and Vision
401(k) retirement plans with employer Safe Harbor Non‑Elective Contributions of 3%
Discretionary profit‑sharing contributions up to 4%
Health insurance
Employer contributions to HSAs and HRAs
Dental insurance
Vision insurance
Flexible spending accounts
Voluntary life insurance
Voluntary disability insurance
Accident insurance
Hospital indemnity insurance
Critical illness insurance
Identity theft insurance
Legal insurance
Pet insurance
Paid time off
Discounts at local fitness clubs
Discounts at AT&T
Additional Perks
Tickets at Work program – discounts on concerts, travel, movies, and more.
Duties
Greet patients in a pleasant and timely manner.
Utilize practice management system to create provider records, scan medical records & documents including active medical insurance cards, driver’s license or equivalent ID, and maintain insurance information.
Verify registration forms are complete and obtain referring physician & primary physician information.
Ensure patient has current referral on date of service. Obtain referral if necessary.
Verify insurance benefits and eligibility prior to office visits & procedures.
Collect all applicable co‑payment, coinsurance, deductible or outstanding balance from the patient and post all payments collected.
Ensure time‑of‑service batch is balanced and closed daily.
Research & assist patients with questions regarding balances including collecting applicable payments.
Maintain cleanliness and neatness of lobby/reception area, including stocking business cards.
Provide support for physicians and/or care center providers so they remain on schedule and are advised of appointment changes.
Perform various duties, including answering incoming calls and routing them to appropriate personnel; take complete messages; and send tasks, as necessary.
Schedule, confirm, and cancel office appointments.
Pick up voicemail messages.
Reschedule no‑show appointments and maintain coverage to reflect correct information for the day.
Support the care center in areas including assisting with record requests, managing the fax inbox, and scanning records.
Other duties as assigned.
Minimum Requirements
High school diploma
2+ years experience in medical practice or similar setting
Bilingual (Spanish) preferred
eClinicalWorks (eCW) experience desired
Equality and Inclusion Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
We thank you for your interest in joining our growing Gastro Health team!
#J-18808-Ljbffr
Benefits
Great work/life balance
No weekends or evenings – Monday through Friday
Paid holidays and paid time off
Rapid growth with opportunities for advancement
Competitive compensation
Comprehensive benefits package (see below)
Health, Dental, and Vision
401(k) retirement plans with employer Safe Harbor Non‑Elective Contributions of 3%
Discretionary profit‑sharing contributions up to 4%
Health insurance
Employer contributions to HSAs and HRAs
Dental insurance
Vision insurance
Flexible spending accounts
Voluntary life insurance
Voluntary disability insurance
Accident insurance
Hospital indemnity insurance
Critical illness insurance
Identity theft insurance
Legal insurance
Pet insurance
Paid time off
Discounts at local fitness clubs
Discounts at AT&T
Additional Perks
Tickets at Work program – discounts on concerts, travel, movies, and more.
Duties
Greet patients in a pleasant and timely manner.
Utilize practice management system to create provider records, scan medical records & documents including active medical insurance cards, driver’s license or equivalent ID, and maintain insurance information.
Verify registration forms are complete and obtain referring physician & primary physician information.
Ensure patient has current referral on date of service. Obtain referral if necessary.
Verify insurance benefits and eligibility prior to office visits & procedures.
Collect all applicable co‑payment, coinsurance, deductible or outstanding balance from the patient and post all payments collected.
Ensure time‑of‑service batch is balanced and closed daily.
Research & assist patients with questions regarding balances including collecting applicable payments.
Maintain cleanliness and neatness of lobby/reception area, including stocking business cards.
Provide support for physicians and/or care center providers so they remain on schedule and are advised of appointment changes.
Perform various duties, including answering incoming calls and routing them to appropriate personnel; take complete messages; and send tasks, as necessary.
Schedule, confirm, and cancel office appointments.
Pick up voicemail messages.
Reschedule no‑show appointments and maintain coverage to reflect correct information for the day.
Support the care center in areas including assisting with record requests, managing the fax inbox, and scanning records.
Other duties as assigned.
Minimum Requirements
High school diploma
2+ years experience in medical practice or similar setting
Bilingual (Spanish) preferred
eClinicalWorks (eCW) experience desired
Equality and Inclusion Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
We thank you for your interest in joining our growing Gastro Health team!
#J-18808-Ljbffr