Montefiore Health System
Manager Chemical Dependency Program
Montefiore Health System
Location: Bronx, New York
Grant Funded: Yes
Department: Psych - SATP
Work Shift: Day
Work Days: MON-FRI
Scheduled Hours: 8:30 AM-5 PM
Scheduled Daily Hours: 7.5 HOURS
Pay Range: $92,000.00-$115,000.00
Oversee clinical and administrative operations for an outpatient substance use treatment program. Supervise substance use counselors, social workers, and peer advocates. Provide individual and group supervision to ensure that clinical and regulatory standards are met, and that the program’s services and documentation comply with OASAS, Joint Commission, Department of Health, and hospital standards. Ensure program's census is maintained at expected levels and coordinates intake process. Lead the program’s interdisciplinary team meeting and coordinate care with the program’s psychiatrist, psychologist, and other staff.
Essential Functions
Coordinate day to day activities of program, including ensuring all patients are scheduled for clinical services as needed, all clinical and administrative standards are met, and patient concerns are addressed
Ensure program is complaint with city, state and federal regulations, hospital and program policies and procedures. Liaison with OASAS, NYC DOHMH, HRA and other agencies as needed.
Supervise staff to ensure provide high quality clinical services. Provide clinical in-service trainings and individual/group supervision
Coordinate referral and intake process to ensure prompt scheduling, accurate clinical evaluations, completion of all required documentation and effective engagement of patients in treatment
Develop and oversee all clinical offerings within the program to ensure that high quality clinical services are provided
Complete evaluations of supervised staff. Train staff in relevant policies and initiate disciplinary processes when indicated
Maintain staff coverage and monitor staffing problems, including staff attendance
Manage incidents and conflicts among patients and staff ensuring all incidents are managed using de-escalation and conflict resolution strategies
Ensure patient rights are maintained throughout the treatment process, including when discharge is recommended. Participate in fair hearings when required
Organize and lead scheduled interdisciplinary team meetings to facilitate communication and ensure comprehensive patient care is provided in compliance with program regulations. Oversee counselor follow-up on team recommendations
Hire new staff to ensure high-quality, well-trained treatment team
Develop and implement orientation protocol for new staff
Supervise required reporting to program leadership and regulatory agencies
Provide coverage for other outpatient managers when needed, including risk assessments, intakes, supervisions, and other areas as required to maintain continuity of operations across sites
Facilitate implementation of CQI program with program staff, including timely reporting of CQI indicators to CQI Committee. Coordinate collection of annual patient satisfaction data
Conduct monthly chart reviews including utilization reviews and reviews of intakes, psychosocial assessments, treatment plans and discharge plans
Create and maintain relationships with referral agencies throughout Montefiore Health System, legal system, HRA and others
Qualifications
Must be a Qualified Health Professional (QHP) and possess a license in Social Work (LMSW or LCSW), Mental Health Counseling (LMHC), Clinical Psychology or other clinical field
Must be organized and able to work well independently and as part of collaborative team. Must possess the ability to communicate effectively orally and in writing.
Experience with electronic medical records programs and Excel required
Substance use and psychiatric risk assessment required
Clinical assessment, diagnosis and treatment of substance use, and psychiatric disorders required
Knowledge of OASAS and Joint Commission standards for the treatment of substance use required
Montefiore Medical Center is an equal employment opportunity employer. Montefiore Medical Center will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.
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Location: Bronx, New York
Grant Funded: Yes
Department: Psych - SATP
Work Shift: Day
Work Days: MON-FRI
Scheduled Hours: 8:30 AM-5 PM
Scheduled Daily Hours: 7.5 HOURS
Pay Range: $92,000.00-$115,000.00
Oversee clinical and administrative operations for an outpatient substance use treatment program. Supervise substance use counselors, social workers, and peer advocates. Provide individual and group supervision to ensure that clinical and regulatory standards are met, and that the program’s services and documentation comply with OASAS, Joint Commission, Department of Health, and hospital standards. Ensure program's census is maintained at expected levels and coordinates intake process. Lead the program’s interdisciplinary team meeting and coordinate care with the program’s psychiatrist, psychologist, and other staff.
Essential Functions
Coordinate day to day activities of program, including ensuring all patients are scheduled for clinical services as needed, all clinical and administrative standards are met, and patient concerns are addressed
Ensure program is complaint with city, state and federal regulations, hospital and program policies and procedures. Liaison with OASAS, NYC DOHMH, HRA and other agencies as needed.
Supervise staff to ensure provide high quality clinical services. Provide clinical in-service trainings and individual/group supervision
Coordinate referral and intake process to ensure prompt scheduling, accurate clinical evaluations, completion of all required documentation and effective engagement of patients in treatment
Develop and oversee all clinical offerings within the program to ensure that high quality clinical services are provided
Complete evaluations of supervised staff. Train staff in relevant policies and initiate disciplinary processes when indicated
Maintain staff coverage and monitor staffing problems, including staff attendance
Manage incidents and conflicts among patients and staff ensuring all incidents are managed using de-escalation and conflict resolution strategies
Ensure patient rights are maintained throughout the treatment process, including when discharge is recommended. Participate in fair hearings when required
Organize and lead scheduled interdisciplinary team meetings to facilitate communication and ensure comprehensive patient care is provided in compliance with program regulations. Oversee counselor follow-up on team recommendations
Hire new staff to ensure high-quality, well-trained treatment team
Develop and implement orientation protocol for new staff
Supervise required reporting to program leadership and regulatory agencies
Provide coverage for other outpatient managers when needed, including risk assessments, intakes, supervisions, and other areas as required to maintain continuity of operations across sites
Facilitate implementation of CQI program with program staff, including timely reporting of CQI indicators to CQI Committee. Coordinate collection of annual patient satisfaction data
Conduct monthly chart reviews including utilization reviews and reviews of intakes, psychosocial assessments, treatment plans and discharge plans
Create and maintain relationships with referral agencies throughout Montefiore Health System, legal system, HRA and others
Qualifications
Must be a Qualified Health Professional (QHP) and possess a license in Social Work (LMSW or LCSW), Mental Health Counseling (LMHC), Clinical Psychology or other clinical field
Must be organized and able to work well independently and as part of collaborative team. Must possess the ability to communicate effectively orally and in writing.
Experience with electronic medical records programs and Excel required
Substance use and psychiatric risk assessment required
Clinical assessment, diagnosis and treatment of substance use, and psychiatric disorders required
Knowledge of OASAS and Joint Commission standards for the treatment of substance use required
Montefiore Medical Center is an equal employment opportunity employer. Montefiore Medical Center will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.
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