Hybrid Customer Experience Associate — CRM & EDI

A leading customer service firm located in Franklin, TN, is seeking a Customer Experience Associate. This full-time role focuses on managing customer accounts, handling case resolutions, and ensuring customer satisfaction through effective communication. The ideal candidate will possess at least 2 years of experience in customer service, a Bachelor's degree is preferred, and proficiency in Microsoft Office is required. The position offers a salary range of $50,000 to $55,000, along with comprehensive benefits and a hybrid work schedule. #J-18808-Ljbffr