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Bank of America

Senior Operations Control Manager - Global AML Operations

Bank of America, Jacksonville, Florida, United States, 32290

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Job Description About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description Manages a major operations segment or multiple operations units of a similar nature for a site, regions or product line to support compliance within the company's functional operations area . Functions managed are typically complex, directed by internal bank policies and require adherence to regulatory and compliance requirements which can involve high $ penalties and fines for non-compliance. Executes against regulatory, BSA/anti-money laundering, and economic sanctions compliance practices relevant to the manager's area of responsibility. Develops a positive and trusting relationship with key business leaders. As guided by executive leadership, develops and maintains relationships with counterparts in other financial institutions, associations and regulatory officials ensuring proper communication of compliance of company and regulatory policies relevant to the manager's specific area of responsibility. Supports accountability for compliance elements of the Risk Framework, maintaining appropriate oversight of operations and vendor performance. Maintains the culture of compliance and supports the identification, escalation and timely mitigation of compliance risks. Applies knowledge and expertise to influence business managers and peers to ensure enforcement of compliance programs, balancing operational strategy within area of responsibility. May lead/coach projects or be involved in a variety of larger LOB projects. Responsible for budget/expense management, reporting and forecasting for Ares managed. Awareness of Six Sigma/Lean practices and change management preferred. Directly manages 4-8 employees that are typically subordinate supervisors or exempt specialists. Scope of management typically has 8-250 associates that may cover multiple shift/sites. Bachelor's degree or 8-10 years of Operations/compliance experience preferred, including 3-6 years supervisory experience.

Global Banking Global Markets Anti-Money Laundering (GBGM AML) Onboarding is responsible for onboarding of new clients to ensure that Bank of America meets both the regulatory and internal AML/KYC requirements. The GBGM AML Onboarding team is responsible for reviewing and approving account opening documentation globally and we have a vacancy in the Business Enablement team. The role includes supporting the GBGM AML Onboarding team to manage and execute Operational Readiness activities, manage Law/Rule/Reg change, procedure, process and technology change and act as global AML Onboarding SME.

Responsibilities

Support the GBGM AML Onboarding team to manage and execute Operational Readiness activities

Manage AML Onboarding’s engagement on and management of change into Operations

Act as Global POC/coordinator in reviews on how AML Onboarding satisfies financial crime LRR

Law/Rule/Reg change implementation management

CDD/AML process procedure writing

Resource design and production

Process design

People/process/tech change management

Training design and facilitation

Write and manage communications

Act AML/CDD/KYC Onboarding SME in the AMRS region

Required Qualifications 5 years’ experience working in the AML/KYC space, ideally in an operations setting Excellent communication skills, both oral and written

Effective interacting at all levels of the organization

Ability to work independentlyinfluencing and executive presentation skills

Ability to work accurately to tight deadlines in a demanding environment

Proficiency in MS Office

Skills

Customer and Client Focus

Interpret Relevant Laws, Rules, and Regulations

Investigation Management

Oral Communications

Quality Assurance

Decision Making

Drives Engagement

Influence

Performance Management

Relationship Building

Analytical Thinking

Collaboration

Critical Thinking

Innovative Thinking

Problem Solving

Attention to detail

Executive presentation

Organization

Shift 1st shift (United States of America)

Hours Per Week 40

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