Innovative Integrated Health Inc
Outreach Manager Broker Channel
Innovative Integrated Health Inc, Anaheim, California, United States, 92808
Anaheim, CA 92801 Overview Salary Range: $68,640.00 - $75,000.00 Salary Position Type: Full Time Job Shift: Day Category: Business Development Description
Who We Are To empower our senior participants to age at home with dignity through personalized, comprehensive care plans that deliver high-quality health and human services along with strong community support.
Benefits
401(k)
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid sick time
Paid time off
Referral program
Retirement plan
Vision insurance
Job Summary The Outreach Manager – Broker Channel is responsible for developing and maintaining relationships with Medicare Advantage agents and Health Brokers to help drive census. The Outreach Manager will be responsible for identifying potential agents/brokers and contracting with those who meet our criteria. The Outreach Manager will provide direct oversight and support to the contracted agents, which includes but is not limited to communicating organizational needs, overseeing broker/agent performance and providing support as needed. This position will also be responsible for establishing and maintaining community relationships, as well as identifying and implementing organizational development.
Essential Job Functions
Supports the IIH Business Development department’s participant (PTP) recruitment efforts and enrollment assistance for IIH’s PACE program
Provides direct support and management to the contracted brokers/agents.
Completes marketing and sales training for all contracted brokers/agents
Provides on‑going outreach training to contracted partners.
Participates in community health events, education activities, and PACE-sponsored events, as assigned.
Develop meaningful, relevant relationships with community organizations including but not limited to, senior and cultural centers, churches, doctors’ offices, and/or housing communities.
Engages in mandatory and ongoing training and skill‑building activities to effectively achieve intake, enrollment, and program goals.
Provides PACE referral and community health resource information to PACE‑eligible seniors, their families/caregivers, and/or community members in designated service area(s).
Assists with the set‑up of health education and PACE information booths.
Attend industry specific conferences and seminars to recruit new partners and stay on top of industry trends.
Responsible for adding and reviewing annual Community Outreach and Marketing calendar to ensure readiness and timely preparation.
Tracks broker/agent activity in the Enrollment Activity Tracker
Submits promotional material requests and reports utilization figures to the VP of Business Development.
Attend and participate in staff meetings, in‑services, projects, and committees as assigned.
Adhere to and support the center’s practices, procedures, and policies including assigned break times and attendance.
Accept assigned duties in a cooperative manner; and perform all other related duties as assigned.
Be flexible in schedule of hours worked.
May be required to use a personal vehicle for business purposes. If so, valid California Driver’s License, current proof of insurance, and vehicle registration are required.
Qualifications Working Conditions and Physical Demands
Ability to access all areas of the center throughout the workday.
Ability to lift up to 35 pounds occasionally, 15 pounds frequently, and 7 pounds constantly; required to obtain assistance of another qualified employee when attempting to lift or transfer objects over 25 pounds.
Requires constant hand grasp and finger dexterity; frequent sitting, standing, walking and repetitive leg and arm movements, occasional bending, reaching forward and overhead; squatting and kneeling.
Ability to communicate verbally with an excellent comprehension of the English language.
Work is generally performed in an indoor, well‑lit, well‑ventilated, heated, and air‑conditioned environment.
Experience
Minimum of one (2) years of sales and/or customer service experience
Minimum of one (1) year of documented experience working with a frail or elderly population.
Minimum of one (1) year of documented supervisory experience preferred.
Education and Certification
High School diploma or General Education Development (GED) required.
4‑year college degree strongly preferred.
Current CPR/BLS Certification
Is medically cleared for communicable diseases and has all immunizations up‑to‑date before engaging in direct participant contact
Other Requirements All employees facilitating PACE marketing activities are required to pass the PACE marketing exam.
Core Values
CARE is central to what we do, prioritizing the well‑being, dignity, and independence of our senior participants.
COMPASSION in every interaction, ensuring kindness, empathy, and understanding guide our care.
CULTURE that reflects the diverse backgrounds of those we serve and fosters a workplace where every team member feels supported, valued, and empowered to grow.
COMMUNITY that fosters connection, belonging, and support for participants and their families.
COMMITMENT to quality improvement, innovation, and delivering healthier outcomes.
Equal Opportunity Employer Statement We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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Who We Are To empower our senior participants to age at home with dignity through personalized, comprehensive care plans that deliver high-quality health and human services along with strong community support.
Benefits
401(k)
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid sick time
Paid time off
Referral program
Retirement plan
Vision insurance
Job Summary The Outreach Manager – Broker Channel is responsible for developing and maintaining relationships with Medicare Advantage agents and Health Brokers to help drive census. The Outreach Manager will be responsible for identifying potential agents/brokers and contracting with those who meet our criteria. The Outreach Manager will provide direct oversight and support to the contracted agents, which includes but is not limited to communicating organizational needs, overseeing broker/agent performance and providing support as needed. This position will also be responsible for establishing and maintaining community relationships, as well as identifying and implementing organizational development.
Essential Job Functions
Supports the IIH Business Development department’s participant (PTP) recruitment efforts and enrollment assistance for IIH’s PACE program
Provides direct support and management to the contracted brokers/agents.
Completes marketing and sales training for all contracted brokers/agents
Provides on‑going outreach training to contracted partners.
Participates in community health events, education activities, and PACE-sponsored events, as assigned.
Develop meaningful, relevant relationships with community organizations including but not limited to, senior and cultural centers, churches, doctors’ offices, and/or housing communities.
Engages in mandatory and ongoing training and skill‑building activities to effectively achieve intake, enrollment, and program goals.
Provides PACE referral and community health resource information to PACE‑eligible seniors, their families/caregivers, and/or community members in designated service area(s).
Assists with the set‑up of health education and PACE information booths.
Attend industry specific conferences and seminars to recruit new partners and stay on top of industry trends.
Responsible for adding and reviewing annual Community Outreach and Marketing calendar to ensure readiness and timely preparation.
Tracks broker/agent activity in the Enrollment Activity Tracker
Submits promotional material requests and reports utilization figures to the VP of Business Development.
Attend and participate in staff meetings, in‑services, projects, and committees as assigned.
Adhere to and support the center’s practices, procedures, and policies including assigned break times and attendance.
Accept assigned duties in a cooperative manner; and perform all other related duties as assigned.
Be flexible in schedule of hours worked.
May be required to use a personal vehicle for business purposes. If so, valid California Driver’s License, current proof of insurance, and vehicle registration are required.
Qualifications Working Conditions and Physical Demands
Ability to access all areas of the center throughout the workday.
Ability to lift up to 35 pounds occasionally, 15 pounds frequently, and 7 pounds constantly; required to obtain assistance of another qualified employee when attempting to lift or transfer objects over 25 pounds.
Requires constant hand grasp and finger dexterity; frequent sitting, standing, walking and repetitive leg and arm movements, occasional bending, reaching forward and overhead; squatting and kneeling.
Ability to communicate verbally with an excellent comprehension of the English language.
Work is generally performed in an indoor, well‑lit, well‑ventilated, heated, and air‑conditioned environment.
Experience
Minimum of one (2) years of sales and/or customer service experience
Minimum of one (1) year of documented experience working with a frail or elderly population.
Minimum of one (1) year of documented supervisory experience preferred.
Education and Certification
High School diploma or General Education Development (GED) required.
4‑year college degree strongly preferred.
Current CPR/BLS Certification
Is medically cleared for communicable diseases and has all immunizations up‑to‑date before engaging in direct participant contact
Other Requirements All employees facilitating PACE marketing activities are required to pass the PACE marketing exam.
Core Values
CARE is central to what we do, prioritizing the well‑being, dignity, and independence of our senior participants.
COMPASSION in every interaction, ensuring kindness, empathy, and understanding guide our care.
CULTURE that reflects the diverse backgrounds of those we serve and fosters a workplace where every team member feels supported, valued, and empowered to grow.
COMMUNITY that fosters connection, belonging, and support for participants and their families.
COMMITMENT to quality improvement, innovation, and delivering healthier outcomes.
Equal Opportunity Employer Statement We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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