Intelliswift - An LTTS Company
1 day ago Be among the first 25 applicants
Pay rate range - $25/hr. to $30/hr. on W2
Schedule: 5 days fully onsite
Top skills Operations Management, Order Management, Forecasting
Key responsibilities / requirements
Monitor and manage daily fulfillment operations ensuring timely and accurate delivery of clients orders.
Analyze order data across Client and partner systems to detect and address inaccuracies and risks, proactively manage exceptions and their resolutions, and maintain an accurate picture of all orders in the pipeline.
Partner cross-functionally with business, supply chain, customer support, and technical product teams to address customer, logistical, technical, and payment-related issues.
Identify customer pain points across the product delivery & installation lifecycle and drive process improvements and technical product development to enhance the customer experience.
Develop & own volume forecasting for our logistics partners for capacity planning purposes.
Measure & develop key performance metrics to maintain operational excellence and identify strategies for improvement.
Skills and qualifications
Bachelor's degree required
4+ years relevant experience in fulfillment or eCommerce business operations
Experience with Alteryx & Tableau software is a strong advantage
High volume eCommerce order management experience preferred
Seniority level: Director
Employment type: Contract
Job function: Analyst and Other
Industries: Retail, Consumer Services, and IT System Data Services
Referrals increase your chances of interviewing at Intelliswift - An LTTS Company by 2x
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Pay rate range - $25/hr. to $30/hr. on W2
Schedule: 5 days fully onsite
Top skills Operations Management, Order Management, Forecasting
Key responsibilities / requirements
Monitor and manage daily fulfillment operations ensuring timely and accurate delivery of clients orders.
Analyze order data across Client and partner systems to detect and address inaccuracies and risks, proactively manage exceptions and their resolutions, and maintain an accurate picture of all orders in the pipeline.
Partner cross-functionally with business, supply chain, customer support, and technical product teams to address customer, logistical, technical, and payment-related issues.
Identify customer pain points across the product delivery & installation lifecycle and drive process improvements and technical product development to enhance the customer experience.
Develop & own volume forecasting for our logistics partners for capacity planning purposes.
Measure & develop key performance metrics to maintain operational excellence and identify strategies for improvement.
Skills and qualifications
Bachelor's degree required
4+ years relevant experience in fulfillment or eCommerce business operations
Experience with Alteryx & Tableau software is a strong advantage
High volume eCommerce order management experience preferred
Seniority level: Director
Employment type: Contract
Job function: Analyst and Other
Industries: Retail, Consumer Services, and IT System Data Services
Referrals increase your chances of interviewing at Intelliswift - An LTTS Company by 2x
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr