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TekLeaders, Inc

Site Reliability Engineer Lead

TekLeaders, Inc, Cincinnati, Ohio, United States, 45208

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Role Name:

Site Reliability Engineer – Lead

Cincinnati, OH – Hybrid only on w2

Role Description:

As a Site Reliability Engineer – Lead, you will drive the reliability, scalability, and performance of mission-critical systems and services while leading a team of SREs. This role combines deep technical expertise with leadership, mentoring, and strategic planning. You will set standards for operational excellence, guide incident response, and foster a culture of automation and continuous improvement. Collaboration with engineering, operations, and product teams is essential to align reliability initiatives with business objectives and ensure seamless service delivery.

REQUIRED SKILL:

Proven experience in site reliability, DevOps, or systems engineering, with prior leadership or team lead responsibilities

Strong programming/scripting skills (e.g., Python, Go, Bash, or similar)

Deep expertise in Linux/Unix system administration and networking

Experience architecting and operating cloud platforms (AWS, Azure, Google Cloud Platform)

Proficiency with infrastructure-as-code and automation tools (e.g., Terraform, Ansible, CloudFormation)

Advanced knowledge of monitoring, logging, and alerting solutions (e.g., Prometheus, Grafana, ELK, Datadog)

Demonstrated incident management and root cause analysis skills

Experience designing and implementing CI/CD pipelines

Strong understanding of containerization and orchestration (Docker, Kubernetes)

Ability to define and enforce reliability, scalability, and security best practices

Excellent communication, stakeholder management, and collaboration skills

Experience mentoring, coaching, and developing SRE or engineering teams

Strong hands-on knowledge to define business process dashboards in APM tools like dynatrace with SLA, ALO and SLI definition, design and implementation as part of observability.

Experience with devices like Scanner, POS Devices, Peripheral devices (includes On device memory based devices)

Experience with Hardcoded protocols and software for devices and should be able to decode and run them and help integrate with other modules.

Experience in Edge computing, Google Distributed Cloud and Hybrid cloud environments.

Experience leading SRE teams in high-growth or regulated environments

Advanced database administration and optimization skills(both SQL e.g. MYSQL and No SQL e.g. Mongo DB databases)

Key Responsibilities:

Team Leadership & Development:

Technical expertise, hands on experience with ability to lead the development team.

Should be able to mentor team members and guide on the right approach for SRE related work.

Foster a culture of operational excellence, automation, and continuous learning

Conduct regular team meetings, 1:1s, and performance reviews

Reliability Strategy & Architecture:

Define and implement reliability, scalability, and performance strategies for critical systems

Set standards for monitoring, alerting, and incident response

Guide architectural decisions to ensure robust, resilient infrastructure

Incident & Problem Management:

Oversee incident response, root cause analysis, and post-mortem processes

Coordinate with cross-functional teams to resolve complex issues and prevent recurrence

Drive improvements based on incident learnings

Process Improvement & Automation:

Identify and eliminate manual operational tasks through automation

Optimize CI/CD pipelines and deployment processes

Continuously enhance system reliability and efficiency

Stakeholder Collaboration:

Partner with engineering, operations, and product teams to align reliability goals with business objectives

Communicate reliability metrics, risks, and progress to leadership and stakeholders

Security & Compliance:

Ensure infrastructure and processes adhere to security best practices and compliance requirements

Experience in handling chaos and resilience

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