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The Hartford

Agile Product Owner – Small Business

The Hartford, Hartford, Connecticut, us, 06112

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Associate Agile Product Owner – BA08BEWe’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals — and to help others accomplish theirs, too. Join our team as we help shape the future. The Small Business Transformation Office team is seeking an Agile Product Owner (APO) to support investment in the E&S Value Stream. The APO is a critical role that acts as a liaison between the business and IT. The role is primarily an individual contributor, however leadership skills to guide teams, drive conversations, determine business requirements, and provide expertise on the Small Business flow are critical. The candidate will set priorities for 1 or more agile team(s), represent the voice of the customer, link execution to the business vision and be comfortable balancing multiple responsibilities and priorities. To be successful in this role, the individual needs to have a high level of self‑motivation, curiosity and ownership. Passion for customer experience and bias for data‑driven insight to guide decisions and actions are also crucial. Strong communication skills, both verbal and written, and a clear preference for working collaboratively in a team environment are essential.

Responsibilities

Lead product execution for 1 or more agile team(s), depending on line of business

Engage with business and technology stakeholders to identify product opportunities and implications

Stay current on internal, competitive, and industry technology trends to be a subject matter expert

Represent the voice of the customer to the agile team(s)

Provide perspective on portfolio / value stream vision and roadmap

Articulate the product vision and roadmap to the agile team(s)

Guide the agile team(s) in determining sprint goals, linking execution activities to business intent

Manage the product backlog, breaking down features into stories and prioritizing stories to maximize business value. Regularly assist APM with feature road mapping

Accountable for the health and readiness of the team backlog

Ensure the agile team(s) understand the items in the backlog and their business value

Independently write user stories, including defining acceptance criteria, without requiring coaching and oversight

Accept completed stories that meet the “definition of done” and quality expectations

Validate that the solution and functionality meet the product vision

Incorporate feedback from sprint demos

Partner with the Scrum Master, Agile teams, Architects, APMs, Tech Leads, and business stakeholders to ensure solutions will deliver the business vision

Drive business readiness and change management activities

Monitor and share execution progress including risks and impediments

Analyze delivery metrics to identify key trends and opportunities for continuous improvement within the agile team(s)

Leverage data, Voice of Customer and Voice of Business to manage and prioritize the Product Backlog

Strong Communication skills that can adapt and adjust for different audiences.

Qualifications

3 years of Insurance Industry experience in product‑related role, digital, technology, or related field such as underwriting is required

Knowledge of agile methodologies and frameworks such as Scaled Agile Framework (SAFe), Scrum, Kanban, XP, etc.

Experience with Agile lifecycle management tools (e.g., Rally, JIRA)

Experience with Excel, PowerPoint, and MS Teams preferred

Strong collaboration and influence skills, including ability to manage multiple stakeholders

Excellent written and verbal communication skills, with the ability understand audiences, tailor messages and influence outcomes in a collaborative manner

Experience with analyzing data to identify insights and create hypotheses for testing

Self‑motivated individual with demonstrated ability to handle multiple high‑priority demands, manage expectations and achieve objectives

Experience with ADKAR or other change management frameworks preferred

Prior Product Ownership experience a plus

CSPO, PSPO or SAFe POPM certification preferred.

This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office locations will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Texas candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.

Compensation The listed annualized base pay range for this role is: $84,640 – $126,960. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short‑term or annual bonuses, long‑term incentives, and on‑the‑spot recognition.

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

The Hartford

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