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City of New York

Data & Performance Manager

City of New York, New York, New York, us, 10261

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Job Description The Agency You’ll Join: The NYC Mayor’s Office administers all city services, public property, most public agencies, and enforces all city, state, and federal laws within New York City. New York City’s Mayor, Eric Adams is head of the executive branch of New York City’s government. Mayor Adams has served the people of New York City as an NYPD officer, State Senator, and Brooklyn Borough President. The Adams’ Administration is leading the fight to make New York City’s economy stronger, reduce inequality, improve public safety, and build a stronger, healthier city that delivers for all New Yorkers. The Team You’ll Work With: The NYC Mayor’s Office of Equity & Racial Justice (MOERJ) was established in October 2023 as the City of New York’s centralized agency to advance equity. Our mandate is rooted in a simple but powerful belief that every New Yorker deserves the chance to live, work, and thrive with dignity. To bring that vision to life, MOERJ brings together several key initiatives and offices, including the NYC Commission on Gender Equity, NYC Her Future, the NYC Young Men’s Initiative, and the NYC Unity Project, as well as cross‑agency bodies like the NYC Pay Equity Cabinet and the NYC Taskforce on Racial Inclusion & Equity. Together, we create a unified framework for addressing the many ways inequity shows up in daily life. This work is not accidental. In November 2022, New Yorkers voted to embed racial justice into the heart of city government. MOERJ carries forward that charge by developing programs, policies, and campaigns designed to measurably reduce disparities while strengthening Diversity, Equity, Inclusion, and Accessibility across the city. As part of the mayor’s broader efforts to build a stronger and healthier New York, we work hand‑in‑hand with agencies and communities to translate ideas into impact. Equity, to us, is not an abstract concept but a lived experience and one that demands creativity, accountability, and the courage to imagine better. Every member of our team contributes to this vision. Whether designing a new initiative, shaping policy, or building partnerships, staff play an essential role in driving change. At MOERJ, equity is not just a commitment we make – it is the standard we hold ourselves to each day.

Job Purpose The Mayor’s Office of Equity & Racial Justice seeks a Data and Performance Manager to serve as a key architect in contributing to and implementing a comprehensive research and evaluation agenda. This role blends hands‑on data and performance management with project management skills to create an integrated performance management system across the office. You will work directly with datasets from human services programs and be responsible for the effective and efficient collection, analysis, and management of those data, as well as help build and standardize essential data infrastructure that will serve as a model for New York City’s equity data infrastructure. Beyond MOERJ program‑level metrics, you will support the evaluation of transformative city‑wide initiatives such as the True Cost of Living, Racial Equity Plans, Equity Neighborhood investments, and other cross‑cutting initiatives.

Responsibilities

Review existing data assets across MOERJ, documenting collection methods, storage, and reporting outputs

Harmonize disparate data formats from legacy systems while preserving historical trend data

Clean, merge, and analyze datasets from multiple city agencies and community partners

Design, implement, and maintain a robust data infrastructure centralizing data for performance management and evaluation

Perform statistical analyses using R, Python, or similar tools to identify trends and disparities

Create and maintain data pipelines connecting various source systems and automate, where possible

Establish and validate baseline metrics for key equity indicators

Document institutional knowledge from long‑standing programs before standardization

Manage timelines and deliverables for infrastructure implementation

Coordinate data collection schedules across teams, ensuring timely submission

Lead performance review meetings, presenting data insights to program staff

Design, maintain, and refine dashboards for real‑time program monitoring

Produce recurring performance reports showing progress against established targets

Create data visualizations that communicate complex findings to diverse audiences

Support public reporting requirements, when necessary

Support the design of quasi‑experimental evaluations to measure program impact

Contribute data expertise for key priorities, including NYC’s annual TCOL measure

Train staff on data entry protocols and dashboard usage

Empower team members to build on existing data skills

Document technical processes for knowledge transfer and sustainability

About You

Bachelor’s degree in data science, statistics, public policy, social sciences, or related field; Master’s degree in a relevant field a plus

Minimum three (3) years as a Research Analyst or similar role in government or nonprofit settings

Prior work with equity‑focused organizations or racial disparity analysis

Demonstrated experience working with human services data or administrative data

Familiarity with human services program metrics and outcomes measurement

Experience with demographic data analysis and disaggregation methods

Ability to identify patterns in complex datasets and troubleshoot data integration issues

Familiarity with administrative data protocols

Direct experience with NYC government data systems, a plus (e.g., NYC Open Data)

Advanced Excel (VLOOKUP, pivot tables, macros) and SQL proficiency

Proficiency in R, Python, STATA, or SPSS for data analysis

Experience with relational databases (e.g., Airtable, Access)

Experience with Power BI, Tableau, or similar platforms

Experience with project management tools and methodologies

Experience with APIs and automated data extraction, a plus

Understanding of causal inference methods, a plus

Believes data should drive equity, not solely document inequity

Takes pride in building new foundations and systems, creating order

Experience managing multi‑stakeholder data projects/work streams while meeting deadlines

Demonstrated capability to prioritize big picture tasks, while also being very detail‑oriented

Demonstrated effective collaboration across diverse teams and making technical concepts accessible

Comfortable operating in a changing environment

Demonstrated understanding and commitment to diversity, inclusion, equity, and accessibility

Background living in, working within, or growing up as a member of communities facing historical oppression will contribute to your ability to interpret and translate data effectively

Demonstrated commitment, competency, and familiarity with issues affecting Black, Indigenous, Latinx, Asian, Middle Eastern, or Pacific Islander communities in New York City, or other marginalized groups

Qualifications

Graduation from an accredited college with a baccalaureate degree; or

Graduation from an accredited community college plus two years of experience with administrative, analytic, coordinative, supervisory or liaison responsibilities; or

A four‑year high school diploma or its educational equivalent plus four years of experience as described in “2” above; or

A satisfactory equivalent combination of education and experience.

Additional Information The City of New York is an inclusive equal‑opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

City of New York

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