Cintas
Customer Service Representative - Fire Service Technician - Alarms
Cintas, Fort Myers, Florida, United States, 33916
Customer Service Representative – Fire Service Technician – Alarms
Cintas is seeking a Customer Service Representative – Fire Service Technician – Alarms to provide outstanding customer service to both our internal partners and customers through various activities using knowledge of Alarm Systems or Sprinkler Systems.
Requisition Number:
216865
Responsibilities
Utilizing technical expertise in reviewing field technician's service reports and determining the validity and proper scope/cost of proposed deficiency repairs.
Preparation of customer‑facing deficiency repair proposals for approval.
Assist in technical training for internal partners and miscellaneous projects.
Required Qualifications
Minimum 5 years' Fire Systems experience
Ability to communicate effectively with AHJ’s as needed
Excellent phone demeanor and experience with customer service
High School Diploma/GED
Conflict resolution & negotiation capabilities
Preferred Qualifications
Experience with reading, understanding and creating quotes
NICET and other Fire Certifications
Accurate typing and 10 key pad skills
Proficiency with Microsoft Office (Word, Excel, Outlook) and intranet/internet
Benefits
Comprehensive medical, dental and vision benefits with premiums below the national average. Four different medical plan options; one plan offered at zero cost.
Competitive Pay
401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
Disability, Life and AD&D Insurance, 100% Company Paid
Paid Time Off and Holidays
Skills Development, Training and Career Advancement Opportunities
Company Information Cintas Corporation helps more than one million businesses of all types and sizes get ready™ to open their doors with confidence every day by providing products and services that keep their customers’ facilities and employees clean, safe, and looking their best. Cintas offers uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye‑wash stations, safety training, fire extinguishers, sprinkler systems and alarm service. Headquarters in Cincinnati, OH, publicly held Fortune 500 company. Cintas is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
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Requisition Number:
216865
Responsibilities
Utilizing technical expertise in reviewing field technician's service reports and determining the validity and proper scope/cost of proposed deficiency repairs.
Preparation of customer‑facing deficiency repair proposals for approval.
Assist in technical training for internal partners and miscellaneous projects.
Required Qualifications
Minimum 5 years' Fire Systems experience
Ability to communicate effectively with AHJ’s as needed
Excellent phone demeanor and experience with customer service
High School Diploma/GED
Conflict resolution & negotiation capabilities
Preferred Qualifications
Experience with reading, understanding and creating quotes
NICET and other Fire Certifications
Accurate typing and 10 key pad skills
Proficiency with Microsoft Office (Word, Excel, Outlook) and intranet/internet
Benefits
Comprehensive medical, dental and vision benefits with premiums below the national average. Four different medical plan options; one plan offered at zero cost.
Competitive Pay
401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
Disability, Life and AD&D Insurance, 100% Company Paid
Paid Time Off and Holidays
Skills Development, Training and Career Advancement Opportunities
Company Information Cintas Corporation helps more than one million businesses of all types and sizes get ready™ to open their doors with confidence every day by providing products and services that keep their customers’ facilities and employees clean, safe, and looking their best. Cintas offers uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye‑wash stations, safety training, fire extinguishers, sprinkler systems and alarm service. Headquarters in Cincinnati, OH, publicly held Fortune 500 company. Cintas is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
#J-18808-Ljbffr