Salesforce
Lead/Principal Product Designer, Agentforce Platform
Salesforce, San Francisco, California, United States, 94199
Lead/Principal Product Designer, Agentforce Platform
Salesforce
is the leading AI CRM platform driving enterprise transformation through autonomous agents.
Role Overview As a Lead/Principal UX Designer for Agentforce, you will shape the behavioral architecture that defines how Employee Agents interact across Salesforce. You will collaborate with design and technical leaders to define patterns guiding agent communication, memory use, coordination, and real‑time collaboration.
Key Responsibilities
Define autonomous agent interaction patterns across the Salesforce ecosystem.
Prototype and validate agent experience concepts using Figma and AI‑driven tools.
Design interaction models that work across Salesforce, Slack, and the entire platform.
Lead teams from uncertainty to a shared vision through storytelling and collaboration.
Mentor designers and contribute to a collaborative design culture.
Required Qualifications
Bachelor's or Master's degree in Human‑Computer Interaction, Interaction Design, UX Design, or equivalent.
8+ years of product/UX design experience, with a strong portfolio of enterprise software or SaaS.
Proven collaboration in matrixed organizations and cross‑functional teams.
Experience leading end‑to‑end design projects.
Design for complex, data‑rich enterprise systems with focus on scale.
Proficiency in Figma and AI‑driven prototyping tools.
Strong storytelling and influencing skills.
Experience leveraging user research and analytics to inform design.
Preferred Qualifications
Experience designing AI‑driven interfaces and conversational UIs.
Ability to navigate high ambiguity and fragmented landscapes.
Expertise in design systems, accessibility, and design operations at scale.
Technical prototyping fluency (HTML, CSS, JavaScript) for rapid testing.
Who You Are You are a creative problem‑solver, excited by new tools, thriving on balancing strategic design with hands‑on execution, and passionate about crafting modern user experiences.
Benefits and Development Salesforce offers comprehensive benefits including health, dental, vision, mental health support, paid parental leave, 401(k), employee stock purchase plan, and continuing learning resources.
Equal Opportunity Employer Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination. If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
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is the leading AI CRM platform driving enterprise transformation through autonomous agents.
Role Overview As a Lead/Principal UX Designer for Agentforce, you will shape the behavioral architecture that defines how Employee Agents interact across Salesforce. You will collaborate with design and technical leaders to define patterns guiding agent communication, memory use, coordination, and real‑time collaboration.
Key Responsibilities
Define autonomous agent interaction patterns across the Salesforce ecosystem.
Prototype and validate agent experience concepts using Figma and AI‑driven tools.
Design interaction models that work across Salesforce, Slack, and the entire platform.
Lead teams from uncertainty to a shared vision through storytelling and collaboration.
Mentor designers and contribute to a collaborative design culture.
Required Qualifications
Bachelor's or Master's degree in Human‑Computer Interaction, Interaction Design, UX Design, or equivalent.
8+ years of product/UX design experience, with a strong portfolio of enterprise software or SaaS.
Proven collaboration in matrixed organizations and cross‑functional teams.
Experience leading end‑to‑end design projects.
Design for complex, data‑rich enterprise systems with focus on scale.
Proficiency in Figma and AI‑driven prototyping tools.
Strong storytelling and influencing skills.
Experience leveraging user research and analytics to inform design.
Preferred Qualifications
Experience designing AI‑driven interfaces and conversational UIs.
Ability to navigate high ambiguity and fragmented landscapes.
Expertise in design systems, accessibility, and design operations at scale.
Technical prototyping fluency (HTML, CSS, JavaScript) for rapid testing.
Who You Are You are a creative problem‑solver, excited by new tools, thriving on balancing strategic design with hands‑on execution, and passionate about crafting modern user experiences.
Benefits and Development Salesforce offers comprehensive benefits including health, dental, vision, mental health support, paid parental leave, 401(k), employee stock purchase plan, and continuing learning resources.
Equal Opportunity Employer Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination. If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
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