Senior Strategic Workforce Forecaster (Hybrid/Remote Ready)

A leading insurance provider seeks a Senior Planner for Strategic Workforce Planning located in Frederick, MD. In this pivotal role, you will lead forecasting and capacity planning strategies to enhance operational excellence and resource allocation. You will collaborate with senior leadership, leverage advanced analytics tools, and manage staffing levels to support the contact center's scalability. The ideal candidate has a Bachelor's degree and 5+ years of experience in workforce management. A hybrid work model is offered with a salary range of $80,000 to $124,000. #J-18808-Ljbffr