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Brooksource

Wireless Network Engineer

Brooksource, Louisville, Kentucky, us, 40201

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Base pay range $50.00/hr - $55.00/hr

Senior Wireless Network Engineer Our Health Insurance client is seeking a Senior Wireless Network Engineer who will serve as the subject matter expert (SME) across Cisco, Aruba, and Meraki wireless infrastructure environments. This individual will be responsible for handling complex escalations, driving root cause analysis, improving wireless performance, and guiding the team on best practices. The ideal candidate is both highly technical and an excellent communicator who can confidently interface with internal teams and external vendors.

Key Responsibilities Wireless Engineering & Escalation Support

Serve as the primary technical lead and SME for Cisco, Aruba, and Meraki wireless environments.

Handle tier3/tier4 wireless network escalations, providing rapid analysis and remediation.

Lead complex troubleshooting efforts, including RF design issues, roaming problems, controller failures, and authentication problems (802.1X, RADIUS, NAC).

Network Operations & Optimization

Monitor wireless network performance, identify chronic issues, and deliver long-term solutions.

Recommend improvements to coverage, capacity, security, and infrastructure standards.

Oversee wireless controller upgrades, configuration changes, and architecture improvements.

Ensure alignment with enterprise security, compliance, and change management processes.

Communicate effectively with cross functional teams- including Infrastructure, Security, and Service Desk- to guide issue resolution.

Engage directly with vendors (Cisco TAC, HPE/Aruba Support, Meraki Support) to drive escalated tickets to resolution.

Translate complex technical findings into clear, actionable updates for both technical and nontechnical stakeholders.

Documentation & Knowledge Sharing

Maintain documentation of wireless configurations, architecture diagrams, and SOPs.

Mentor junior engineers and provide knowledge transfer to operations teams.

Contribute to the development of wireless design standards and best practices.

Required Qualifications

7+ years of experience supporting enterprise wireless environments.

Deep expertise with:

Cisco Wireless LAN Controllers (WLC), Catalyst, AireOS, Catalyst 9800

Aruba Mobility Controllers, ClearPass, AirWave / Central

Cisco Meraki wireless platforms and dashboard configuration

Strong understanding of:

802.11 standards

Authentication (WPA2/3Enterprise, 802.1X, RADIUS)

Hands‑on experience with wireless tools (Ekahau, AirMagnet, NetScout, etc.).

Excellent written and verbal communication skills for vendor conversations and internal team interactions.

Preferred Qualifications

Relevant certifications such as:

Cisco CCNP Enterprise Wireless

Aruba ACMP / ACCX

CWNA, CWDP, CWSP

Prior experience in healthcare or regulated enterprise environments.

Experience with network automation or scripting (Python, Ansible) is a plus.

Seniority level Associate

Employment type Contract

Job function Information Technology

Industries IT Services and IT Consulting

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