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REEDS Jewelers

Luxury Jewelry and Timepiece Sales Professional, Mayfaire Town Center

REEDS Jewelers, Wilmington, North Carolina, United States, 28412

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Luxury. Innovation. Opportunity.

At REEDS Jewelers, we believe every milestone deserves to be marked with elegance, and every moment honored with meaning. As one of the nation's largest family‑owned jewelers, we are proud to pair a rich legacy with a modern vision for the future of luxury retail.

Our luxury locations offer an exclusive opportunity to represent some of the world's most prestigious names in fine jewelry and timepieces. Here, exceptional client service is an art form—one built on deep product knowledge, personal relationships, and a passion for excellence. You'll be joining a high‑performing team of top industry professionals, where talent, expertise, and a shared commitment to delivering an unparalleled client experience set us apart. At REEDS, you will collaborate with some of the best in the business, continually raising the standard for luxury service and building a career with limitless potential.

We are seeking a

Luxury Sales Professional

to join our growing team. This role is ideal for a passionate retail professional with a strong background in client service and a desire to thrive in a high‑performance luxury environment. It's an exceptional opportunity to work in a competitive, client‑driven setting while building valuable experience in sales, leadership, and operations.

Wilmington

offers historic coastal charm, a vibrant downtown, and a rapidly expanding population. Mayfaire Town Center serves as a key retail destination, drawing consistent local shoppers and seasonal visitors looking for high‑quality shopping experiences. Luxury sales professionals build strong client relationships in this supportive and growing market. Wilmington's beautiful beaches, thriving arts scene, and growing business sector make it an exceptional place to build a career and enjoy an outstanding lifestyle.

Key Responsibilities

Create memorable, one‑on‑one client experiences by delivering personalized, high‑touch service

Act as a trusted advisor by understanding each client's story, style, and preferences

Build and maintain meaningful relationships with a global and diverse clientele

Meet and exceed individual sales goals while contributing to overall store success

Engage in thoughtful follow‑up and client outreach using clienteling systems and CRM tools

Collaborate with team members to ensure every client interaction is seamless and unforgettable

Product Knowledge & Development

Continuously improve product knowledge to confidently present luxury jewelry and timepieces

Maintain awareness of brand stories, materials, and craftsmanship to enhance client connection

Participate in ongoing training programs designed to sharpen your luxury sales expertise

Represent REEDS' brand and values through polished communication, presentation, and service

Take a proactive and creative approach to problem‑solving and client engagement

Professional Growth & Team Contribution

Work collaboratively in a team‑focused environment to achieve shared goals

Demonstrate curiosity, adaptability, and a strong desire to learn and grow

Support in‑store events and brand activations to enhance visibility and client excitement

Uphold the visual and operational standards of a luxury retail space

Our Values

Integrity – We live ethically and honestly in every moment and interaction.

Performance Excellence – We pursue success relentlessly and learn from every experience.

Stewardship – We honor the trust placed in us by our associates, clients, and communities.

Professionalism – We attract and grow exceptional talent through development and self‑leadership.

Entrepreneurial Spirit – We embrace imagination, creativity, and forward‑thinking action.

Team Orientation – We thrive through collaboration, shared goals, and mutual respect.

Passion – Our love for what we do drives extraordinary customer experiences—and makes it fun.

Requirements

Experience in luxury or client‑centric retail required; fine jewelry or timepiece background strongly preferred

A strategic sales mindset and motivation to continuously elevate personal performance

Proven success in customer service with a refined, global, and diverse clientele

Strong interpersonal skills with a passion for relationship building and client development

Self‑starter who thrives in a fast‑paced, dynamic environment and welcomes new challenges

Creativity, adaptability, and a proactive approach to problem‑solving

Must be legally eligible to work in the U.S.

Must be able to sit or stand for extended periods as required

Benefits REEDS Jewelers offers a comprehensive compensation program that includes paid time off, health, dental, life, disability insurance, 401k, merchandise discounts, career growth and a drug free workplace.

REEDS Jewelers is an Equal Opportunity Employer.

We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug‑free environment.

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