Remote Postmortem & Escalations Analyst

A leading global professional services company is looking for a Postmortem Analyst to join their Executive Customer Relations team in Nashville, Tennessee. The role focuses on analyzing escalations and improving customer experience. Candidates should possess over 5 years of customer service experience, problem-solving skills, and strong communication abilities. The position offers a competitive salary ranging from $65,000 to $72,800 annually, along with comprehensive benefits including medical insurance and a 401(k) plan. #J-18808-Ljbffr