BJC HealthCare
Patient Access Rep I
Join to apply for the Patient Access Rep I role at BJC HealthCare.
Posted 2 weeks ago. Be among the first 25 applicants.
Base pay range $17.25/hr - $22.33/hr
Additional Information About The Role Barnes Jewish is looking to hire a Patient Access Rep I!
Additional Preferred Requirements
Sunday- Wednesday Schedule
Hours: 6 am - 4:30 pm
Training will be two weeks of back to back training from 8-4:30
Daily Pay
Overview BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations.
Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long‑term care and hospice.
BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.
BJC’s patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes‑Jewish Hospital and St. Louis Children’s Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.
Preferred Qualifications The Patient Access Representative is often the first point of contact for our patients and therefore must represent BJC with the highest standard of customer service, compassion and perform all duties in a manner consistent with our mission, vision, values, and BJC service standards.
Responsibilities
Utilize critical thinking skills to problem‑solve a variety of situations, anticipating patients' needs and being able to respond to them. Communicate in a professional, positive, and patient‑focused manner with all patients, families, and co‑workers whether in‑person, over the computer or by phone. This responsibility is critical to ensure positive patient experience, maximize reimbursements, and minimize denials.
Handle hospital registration and scheduling within multiple BJC systems. Assert proper patient identification, register, schedule, verify insurance, scan and retrieve documents within multiple BJC systems. Validate that the order is complete, signed by the ordering provider, and the correct test is ordered. The attention to detail is essential to ensure accurate patient records and to provide the patient with preparation instructions for each scheduled procedure, education on financial responsibilities and collection of applicable patient payments.
Ensure compliance with Medicare Secondary Payer (MSP), HIPAA Privacy Standards, Patient Bill of Rights and Responsibilities, Advance Directives, Consent to Treat, EMTALA, JCAHO Requirements. Each patient completes HIPAA acknowledgement.
As a safety‑sensitive position, maintain a constant state of alertness and work safely.
Minimum Requirements
Education
— High School Diploma or GED
Experience
— No Experience
Preferred Requirements
Education
— Associate's Degree
Experience
— No Experience
Supervisor Experience
— No Experience
Licenses & Certifications
— CHAA
Benefits And Legal Statement
Comprehensive medical, dental, vision, life insurance, and legal services available first day of the month after hire date
Disability insurance paid for by BJC
Annual 4% BJC Automatic Retirement Contribution
401(k) plan with BJC match
Tuition Assistance available on first day
BJC Institute for Learning and Development
Health Care and Dependent Care Flexible Spending Accounts
Paid Time Off benefit combines vacation, sick days, holidays and personal time
Adoption assistance
To learn more, visit our
Benefits Summary .
Equal Opportunity Employer
Seniority level Entry level
Employment type Full‑time
Job function Health Care Provider
Industries Hospitals and Health Care
Referrals increase your chances of interviewing at BJC HealthCare by 2x.
Get notified about new Patient Access Representative jobs in St Louis, MO.
#J-18808-Ljbffr
Posted 2 weeks ago. Be among the first 25 applicants.
Base pay range $17.25/hr - $22.33/hr
Additional Information About The Role Barnes Jewish is looking to hire a Patient Access Rep I!
Additional Preferred Requirements
Sunday- Wednesday Schedule
Hours: 6 am - 4:30 pm
Training will be two weeks of back to back training from 8-4:30
Daily Pay
Overview BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations.
Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long‑term care and hospice.
BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.
BJC’s patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes‑Jewish Hospital and St. Louis Children’s Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.
Preferred Qualifications The Patient Access Representative is often the first point of contact for our patients and therefore must represent BJC with the highest standard of customer service, compassion and perform all duties in a manner consistent with our mission, vision, values, and BJC service standards.
Responsibilities
Utilize critical thinking skills to problem‑solve a variety of situations, anticipating patients' needs and being able to respond to them. Communicate in a professional, positive, and patient‑focused manner with all patients, families, and co‑workers whether in‑person, over the computer or by phone. This responsibility is critical to ensure positive patient experience, maximize reimbursements, and minimize denials.
Handle hospital registration and scheduling within multiple BJC systems. Assert proper patient identification, register, schedule, verify insurance, scan and retrieve documents within multiple BJC systems. Validate that the order is complete, signed by the ordering provider, and the correct test is ordered. The attention to detail is essential to ensure accurate patient records and to provide the patient with preparation instructions for each scheduled procedure, education on financial responsibilities and collection of applicable patient payments.
Ensure compliance with Medicare Secondary Payer (MSP), HIPAA Privacy Standards, Patient Bill of Rights and Responsibilities, Advance Directives, Consent to Treat, EMTALA, JCAHO Requirements. Each patient completes HIPAA acknowledgement.
As a safety‑sensitive position, maintain a constant state of alertness and work safely.
Minimum Requirements
Education
— High School Diploma or GED
Experience
— No Experience
Preferred Requirements
Education
— Associate's Degree
Experience
— No Experience
Supervisor Experience
— No Experience
Licenses & Certifications
— CHAA
Benefits And Legal Statement
Comprehensive medical, dental, vision, life insurance, and legal services available first day of the month after hire date
Disability insurance paid for by BJC
Annual 4% BJC Automatic Retirement Contribution
401(k) plan with BJC match
Tuition Assistance available on first day
BJC Institute for Learning and Development
Health Care and Dependent Care Flexible Spending Accounts
Paid Time Off benefit combines vacation, sick days, holidays and personal time
Adoption assistance
To learn more, visit our
Benefits Summary .
Equal Opportunity Employer
Seniority level Entry level
Employment type Full‑time
Job function Health Care Provider
Industries Hospitals and Health Care
Referrals increase your chances of interviewing at BJC HealthCare by 2x.
Get notified about new Patient Access Representative jobs in St Louis, MO.
#J-18808-Ljbffr