Asset Living
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Company Overview Asset Living is a third‑party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, the company has decades of experience delivering exceptional value to its partners. Since its beginning, Asset Living has driven organic growth from a small property management firm to one of the most trusted allies in real estate. Its portfolio includes properties spanning the multifamily, single‑family home rentals, affordable housing, build‑to‑rent, active adult, and student housing divisions. Recognized as one of the nation’s Best and Brightest Places to Work and ranked among the NMHC top 50 professionals, Asset Living is a member of The Institute of Real Estate Management (IREM) and an Accredited Management Organization (AMO). The company promotes a culture of collaboration, innovation, and collective success.
Maintenance Supervisor The Maintenance Supervisor is responsible for all maintenance operations of the community, including service requests, preventative maintenance, personnel management, compliance with safety standards, and customer service. The role works alongside the Community Manager to oversee the activities of assigned staff and vendors, ensuring the maintenance of the property.
Essential Duties & Responsibilities
Maintenance Management
Regular/daily onsite attendance is required
Coordinate, schedule, and respond to resident/management requests and work orders
Ensure all repairs and replacements necessary for community common areas and units
Inspect grounds, buildings, and other community features daily to identify, minimize, and correct hazardous property conditions or liability concerns
Manage and order maintenance supplies inventory while adhering to budget guidelines set by the Community Manager
Maintain a preventative maintenance program that extends the life of the community while minimizing future repairs
Maintain a well‑organized and properly stocked maintenance shop while adhering to safety standards and OSHA guidelines
Maintain hazard communications program; teach and promote safe work practices
Participate in unit inspections as requested
Responsible for essential control of community
Maintain accurate records regarding service requests, EPA/OSHA standards, preventative maintenance, apartment make‑ready status, work in progress, etc.
Assist with the general upkeep, maintenance, and cleaning of office, common areas, and model unit
Participate in on‑call emergency at community
Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, contractors, dealing with inadequate service)
Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (i.e., “walk” units to ensure make‑ready and work orders are completed)
Personnel Management
Under the direction of the Community Manager, supervise, train, and schedule maintenance activities for maintenance staff
Check the work progress of each maintenance staff daily; provide immediate assistance and instruction if needed
Provide Community Manager input regarding employee performance evaluations
Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks
Promote harmony and quality job performance of staff through support and effective leadership
Customer & Resident Relations
Manage excellent customer service and monitor service request turnaround and responsiveness
Projects a favorable image of the community to achieve property objectives and public recognition
Ensure consistency in dealing with residents on all matters
Enforce policies of the community that the immediate supervisor delegates
Education & Experience
High School Diploma or Equivalent
EPA & CPO certification required; HVAC desired
Basic computer skills and ability to understand and perform all on‑site software functions
Basic knowledge of Fair Housing Laws and OSHA requirements
Physical Requirements MS @ Small – Mid Sized Properties with smaller staff
While performing the duties of this job, the employee is regularly required to move about to accomplish tasks or move from one worksite to another, communicate with others, use wrists, hands, and/or fingers in repeating motions, identify and inspect objects and areas, assess the accuracy, neatness, and thoroughness of work assigned, and be able to work overtime, weekends, and night hours (on‑call property emergencies)
The employee is frequently required to move self into different positions to accomplish tasks in various environments, including tight and confined spaces, traverse flat and uneven terrain, ascend and descend stairs, ladders, ramps, step stools, etc., work in an overhead position and/or reach, operate machinery and power tools, operate motor vehicles and/or golf carts, adjust and move objects of 100+ lbs. in all directions, lift and place objects of 100+ lbs., exposed to outdoor weather elements (wind, precipitation) including low and high temperatures, and exposed to hazardous chemicals
The employee is occasionally required to remain in a stationary position, such as standing or sitting, for prolonged periods
MS @ Large Sized Properties with large staff
While performing the duties of this job, the employee is regularly required to move about to accomplish tasks or move from one worksite to another, communicate with others, identify and inspect objects and areas, assess the accuracy, neatness, and thoroughness of work assigned
The employee is frequently required to move self into different positions to accomplish tasks in various environments, including tight and confined spaces, ascend and descend stairs, ladders, ramps, step stools, etc., traverse flat and uneven terrain, work in an overhead position and/or reach, use wrists, hands and fingers in repeating motions, operate machinery and power tools, operate motor vehicles and/or golf carts, exposed to outdoor weather elements (wind, precipitation) including low and high temperatures and exposed to hazardous chemicals and be able to work overtime, weekends and night hours (on‑call property emergencies)
The employee is occasionally required to remain in a stationary position, such as standing or sitting, for prolonged periods, lifting and placing objects of 100+ lbs., and adjusting and moving objects of 100+ lbs. in all directions, and exposure to hazardous chemicals
License / Equipment Requirements
Must have reliable transportation due to the emergency on‑call requirement
Compensation Salary range: $27 per hour to $27 per hour
Benefits Asset Living offers a comprehensive total rewards package, including medical, dental, vision, life, accidental, and disability insurance, a 401k with employer matching, and commission and performance bonuses when applicable. Full‑time employees also receive paid sick days and company holidays.
Disclaimer This job description is not all‑inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.
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Company Overview Asset Living is a third‑party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, the company has decades of experience delivering exceptional value to its partners. Since its beginning, Asset Living has driven organic growth from a small property management firm to one of the most trusted allies in real estate. Its portfolio includes properties spanning the multifamily, single‑family home rentals, affordable housing, build‑to‑rent, active adult, and student housing divisions. Recognized as one of the nation’s Best and Brightest Places to Work and ranked among the NMHC top 50 professionals, Asset Living is a member of The Institute of Real Estate Management (IREM) and an Accredited Management Organization (AMO). The company promotes a culture of collaboration, innovation, and collective success.
Maintenance Supervisor The Maintenance Supervisor is responsible for all maintenance operations of the community, including service requests, preventative maintenance, personnel management, compliance with safety standards, and customer service. The role works alongside the Community Manager to oversee the activities of assigned staff and vendors, ensuring the maintenance of the property.
Essential Duties & Responsibilities
Maintenance Management
Regular/daily onsite attendance is required
Coordinate, schedule, and respond to resident/management requests and work orders
Ensure all repairs and replacements necessary for community common areas and units
Inspect grounds, buildings, and other community features daily to identify, minimize, and correct hazardous property conditions or liability concerns
Manage and order maintenance supplies inventory while adhering to budget guidelines set by the Community Manager
Maintain a preventative maintenance program that extends the life of the community while minimizing future repairs
Maintain a well‑organized and properly stocked maintenance shop while adhering to safety standards and OSHA guidelines
Maintain hazard communications program; teach and promote safe work practices
Participate in unit inspections as requested
Responsible for essential control of community
Maintain accurate records regarding service requests, EPA/OSHA standards, preventative maintenance, apartment make‑ready status, work in progress, etc.
Assist with the general upkeep, maintenance, and cleaning of office, common areas, and model unit
Participate in on‑call emergency at community
Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, contractors, dealing with inadequate service)
Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (i.e., “walk” units to ensure make‑ready and work orders are completed)
Personnel Management
Under the direction of the Community Manager, supervise, train, and schedule maintenance activities for maintenance staff
Check the work progress of each maintenance staff daily; provide immediate assistance and instruction if needed
Provide Community Manager input regarding employee performance evaluations
Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks
Promote harmony and quality job performance of staff through support and effective leadership
Customer & Resident Relations
Manage excellent customer service and monitor service request turnaround and responsiveness
Projects a favorable image of the community to achieve property objectives and public recognition
Ensure consistency in dealing with residents on all matters
Enforce policies of the community that the immediate supervisor delegates
Education & Experience
High School Diploma or Equivalent
EPA & CPO certification required; HVAC desired
Basic computer skills and ability to understand and perform all on‑site software functions
Basic knowledge of Fair Housing Laws and OSHA requirements
Physical Requirements MS @ Small – Mid Sized Properties with smaller staff
While performing the duties of this job, the employee is regularly required to move about to accomplish tasks or move from one worksite to another, communicate with others, use wrists, hands, and/or fingers in repeating motions, identify and inspect objects and areas, assess the accuracy, neatness, and thoroughness of work assigned, and be able to work overtime, weekends, and night hours (on‑call property emergencies)
The employee is frequently required to move self into different positions to accomplish tasks in various environments, including tight and confined spaces, traverse flat and uneven terrain, ascend and descend stairs, ladders, ramps, step stools, etc., work in an overhead position and/or reach, operate machinery and power tools, operate motor vehicles and/or golf carts, adjust and move objects of 100+ lbs. in all directions, lift and place objects of 100+ lbs., exposed to outdoor weather elements (wind, precipitation) including low and high temperatures, and exposed to hazardous chemicals
The employee is occasionally required to remain in a stationary position, such as standing or sitting, for prolonged periods
MS @ Large Sized Properties with large staff
While performing the duties of this job, the employee is regularly required to move about to accomplish tasks or move from one worksite to another, communicate with others, identify and inspect objects and areas, assess the accuracy, neatness, and thoroughness of work assigned
The employee is frequently required to move self into different positions to accomplish tasks in various environments, including tight and confined spaces, ascend and descend stairs, ladders, ramps, step stools, etc., traverse flat and uneven terrain, work in an overhead position and/or reach, use wrists, hands and fingers in repeating motions, operate machinery and power tools, operate motor vehicles and/or golf carts, exposed to outdoor weather elements (wind, precipitation) including low and high temperatures and exposed to hazardous chemicals and be able to work overtime, weekends and night hours (on‑call property emergencies)
The employee is occasionally required to remain in a stationary position, such as standing or sitting, for prolonged periods, lifting and placing objects of 100+ lbs., and adjusting and moving objects of 100+ lbs. in all directions, and exposure to hazardous chemicals
License / Equipment Requirements
Must have reliable transportation due to the emergency on‑call requirement
Compensation Salary range: $27 per hour to $27 per hour
Benefits Asset Living offers a comprehensive total rewards package, including medical, dental, vision, life, accidental, and disability insurance, a 401k with employer matching, and commission and performance bonuses when applicable. Full‑time employees also receive paid sick days and company holidays.
Disclaimer This job description is not all‑inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.
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