Mercyhealth
Overview
Credit Specialist, Patient Financial Services, Days, 80 Hrs/2 wks
Location: Janesville, WI, OR Rockford, IL OR hybrid remote
Schedule: Monday – Friday; flexible work schedule available after training period
Essential Duties and Responsibilities
Works with appropriate revenue cycle staff when performing account resolution functions
Investigates and researches credit and undistributed balances on hospital and physician accounts, working those balances through to resolution
Initiates refund requests as appropriate to third party payers and/or patients, which includes obtaining appropriate documentation and accurately recording proper refund information into the hospital or physician billing system
Identifies unclaimed property amounts and initiates the unclaimed property process
Reviews patient accounts for possible reversal of administrative, courtesy, or contractual adjustments
Maintains a working knowledge of common billing and account resolution practices and requirements for hospital and/or clinic billing
Communicates with insurance and/or patients as appropriate during the resolution process
Keeps updated on applicable payer policies, federal and state regulations, laws, and procedures
Maintains productivity standards as outlined in the Revenue Cycle department
Special projects as assigned.
Education and Experience High school diploma or equivalent required. Two years of Revenue Cycle experience with emphasis in billing or collections preferred.
Benefits
Comprehensive Benefits Package: Mercyhealth offers a retirement plan with competitive matching contribution, comprehensive medical, dental, and vision insurance options, life and disability coverage, access to flexible spending plans, and a variety of other discounted voluntary benefit options.
Competitive Compensation: Mercyhealth offers market competitive rates of pay and participates in various shift differential and special pay incentive programs.
Paid Time Off: Mercyhealth offers a generous paid time off plan, which increases with milestone anniversaries, to allow employees the opportunity for a great work-life balance.
Career Advancement: Mercyhealth offers a number of educational assistance programs and career ladders to support employees in their educational journey and advancement within Mercyhealth.
Employee Wellbeing: Mercyhealth has a focus on wellbeing for employees across the organization and offers a number of tools and resources, such as an employer-sponsored health risk assessment and a Wellbeing mobile application, to assist employees on their wellbeing journey.
Additional Benefits: Mercyhealth employees have access to our internal and external employee assistance programs, employee-only discount packages, paid parental and caregiver leaves, on-demand pay, special payment programs for patient services, and financial education to help with retirement planning.
Mercyhealth
#J-18808-Ljbffr
Credit Specialist, Patient Financial Services, Days, 80 Hrs/2 wks
Location: Janesville, WI, OR Rockford, IL OR hybrid remote
Schedule: Monday – Friday; flexible work schedule available after training period
Essential Duties and Responsibilities
Works with appropriate revenue cycle staff when performing account resolution functions
Investigates and researches credit and undistributed balances on hospital and physician accounts, working those balances through to resolution
Initiates refund requests as appropriate to third party payers and/or patients, which includes obtaining appropriate documentation and accurately recording proper refund information into the hospital or physician billing system
Identifies unclaimed property amounts and initiates the unclaimed property process
Reviews patient accounts for possible reversal of administrative, courtesy, or contractual adjustments
Maintains a working knowledge of common billing and account resolution practices and requirements for hospital and/or clinic billing
Communicates with insurance and/or patients as appropriate during the resolution process
Keeps updated on applicable payer policies, federal and state regulations, laws, and procedures
Maintains productivity standards as outlined in the Revenue Cycle department
Special projects as assigned.
Education and Experience High school diploma or equivalent required. Two years of Revenue Cycle experience with emphasis in billing or collections preferred.
Benefits
Comprehensive Benefits Package: Mercyhealth offers a retirement plan with competitive matching contribution, comprehensive medical, dental, and vision insurance options, life and disability coverage, access to flexible spending plans, and a variety of other discounted voluntary benefit options.
Competitive Compensation: Mercyhealth offers market competitive rates of pay and participates in various shift differential and special pay incentive programs.
Paid Time Off: Mercyhealth offers a generous paid time off plan, which increases with milestone anniversaries, to allow employees the opportunity for a great work-life balance.
Career Advancement: Mercyhealth offers a number of educational assistance programs and career ladders to support employees in their educational journey and advancement within Mercyhealth.
Employee Wellbeing: Mercyhealth has a focus on wellbeing for employees across the organization and offers a number of tools and resources, such as an employer-sponsored health risk assessment and a Wellbeing mobile application, to assist employees on their wellbeing journey.
Additional Benefits: Mercyhealth employees have access to our internal and external employee assistance programs, employee-only discount packages, paid parental and caregiver leaves, on-demand pay, special payment programs for patient services, and financial education to help with retirement planning.
Mercyhealth
#J-18808-Ljbffr