H-Wave
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Collections Representative
role at
H-Wave .
The Opportunity H-Wave is looking for a motivated and skilled Collections Representative to join our operations team. The ideal candidate will be a strong communicator, detail-oriented, and thrive in a collaborative environment. As a H-Wave Collections Representative, you'll be responsible for negotiating settlements and managing outstanding balances by engaging with adjusters, attorneys, and lien representatives. This role offers the opportunity to build and maintain strong professional relationships while playing a key part in the company's success.
Responsibilities
Administer collections according to required policies and procedures and develop/cultivate strong relationships with all customers and payors
Review explanation of reviews and benefits, and bill codes to ensure proper codes for payment
Regularly follow up on settlements and confirm payments are received
Maintain up-to-date knowledge of state labor codes and guidelines including laws governing collection efforts for durable medical equipment (H-Wave) and continuing education workshops to gain more skills yearly
Deliver excellent customer service and meet the needs of all our customers while executing high volumes of calls
Benefits
Medical, Dental, Vision, and Life Insurance
401(k) matching up to 6%
PTO
Flexible Spending Account
Pet Insurance
Requirements
Must be available to work in the office Monday through Friday
One or more years of collections and customer service experience
Excellent writing and verbal communication
Proficient in Microsoft Office and comfortable with web applications and databases
An outgoing and positive personality who is eager to learn
Ability to work in a fast-paced environment, meet deadlines, and handle pressure
Salary
$23.00 - $26.00
Seniority level Entry level
Employment type Full-time
Job function
Accounting/Auditing and Finance
Medical Equipment Manufacturing
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Collections Representative
role at
H-Wave .
The Opportunity H-Wave is looking for a motivated and skilled Collections Representative to join our operations team. The ideal candidate will be a strong communicator, detail-oriented, and thrive in a collaborative environment. As a H-Wave Collections Representative, you'll be responsible for negotiating settlements and managing outstanding balances by engaging with adjusters, attorneys, and lien representatives. This role offers the opportunity to build and maintain strong professional relationships while playing a key part in the company's success.
Responsibilities
Administer collections according to required policies and procedures and develop/cultivate strong relationships with all customers and payors
Review explanation of reviews and benefits, and bill codes to ensure proper codes for payment
Regularly follow up on settlements and confirm payments are received
Maintain up-to-date knowledge of state labor codes and guidelines including laws governing collection efforts for durable medical equipment (H-Wave) and continuing education workshops to gain more skills yearly
Deliver excellent customer service and meet the needs of all our customers while executing high volumes of calls
Benefits
Medical, Dental, Vision, and Life Insurance
401(k) matching up to 6%
PTO
Flexible Spending Account
Pet Insurance
Requirements
Must be available to work in the office Monday through Friday
One or more years of collections and customer service experience
Excellent writing and verbal communication
Proficient in Microsoft Office and comfortable with web applications and databases
An outgoing and positive personality who is eager to learn
Ability to work in a fast-paced environment, meet deadlines, and handle pressure
Salary
$23.00 - $26.00
Seniority level Entry level
Employment type Full-time
Job function
Accounting/Auditing and Finance
Medical Equipment Manufacturing
#J-18808-Ljbffr