Heartland Dental
Business Assistant
Plaza Health Dentistry
is a Heartland Dental supported office looking for a Business Assistant to join our team.
About the Company Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office. As a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first. Heartland Dental was recently recognized by Newsweek for two awards: America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid‑sized companies in a nationwide study and achieved a 5‑star rating for both awards.
At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
Job Responsibilities
Greet and welcome patients as they enter the office to create a great first impression of our team.
Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies.
Utilize Dentrix for patient scheduling and records.
Schedule and confirm appointments for multiple providers in the office.
File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage.
Post insurance and patient payments and process accounts receivables.
Review treatment plan fees and payment options with patients.
Partner with providers and team to implement Heartland Dental systems to optimize office potential.
What You’ll Gain
Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO.
Front‑loaded education and training, providing you the opportunity to develop to your full potential.
Opportunity to be a part of a secure company with 20+ years of industry‑leading experience that provides a stable career with unlimited growth potential.
Access to on‑demand Daily Pay.
Minimum Qualifications
Experience working in a fast‑paced and customer‑centric environment.
Excellent communication and organizational skills.
Minimum PHI access necessary for performing job‑related functions; regular HIPAA training and compliance required.
Preferred Experience
1+ years of experience in a dental or medical setting.
1+ years of experience with insurance billing and accounts receivable.
Experience with Dentrix or other dental software.
Physical Requirements
Ability to perform essential duties satisfactorily with or without reasonable accommodation.
Prolonged periods sitting at a desk and working on a computer.
Capability to lift up to 15 pounds at times.
Availability to attend virtual or in‑person training sessions periodically throughout the year.
Requirement for a tuberculosis (TB) test for all new hires in dental office positions, except in FL & TN.
Job Details
Employment type: Full‑time
Location: St. Louis, MO
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is a Heartland Dental supported office looking for a Business Assistant to join our team.
About the Company Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office. As a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first. Heartland Dental was recently recognized by Newsweek for two awards: America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid‑sized companies in a nationwide study and achieved a 5‑star rating for both awards.
At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
Job Responsibilities
Greet and welcome patients as they enter the office to create a great first impression of our team.
Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies.
Utilize Dentrix for patient scheduling and records.
Schedule and confirm appointments for multiple providers in the office.
File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage.
Post insurance and patient payments and process accounts receivables.
Review treatment plan fees and payment options with patients.
Partner with providers and team to implement Heartland Dental systems to optimize office potential.
What You’ll Gain
Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO.
Front‑loaded education and training, providing you the opportunity to develop to your full potential.
Opportunity to be a part of a secure company with 20+ years of industry‑leading experience that provides a stable career with unlimited growth potential.
Access to on‑demand Daily Pay.
Minimum Qualifications
Experience working in a fast‑paced and customer‑centric environment.
Excellent communication and organizational skills.
Minimum PHI access necessary for performing job‑related functions; regular HIPAA training and compliance required.
Preferred Experience
1+ years of experience in a dental or medical setting.
1+ years of experience with insurance billing and accounts receivable.
Experience with Dentrix or other dental software.
Physical Requirements
Ability to perform essential duties satisfactorily with or without reasonable accommodation.
Prolonged periods sitting at a desk and working on a computer.
Capability to lift up to 15 pounds at times.
Availability to attend virtual or in‑person training sessions periodically throughout the year.
Requirement for a tuberculosis (TB) test for all new hires in dental office positions, except in FL & TN.
Job Details
Employment type: Full‑time
Location: St. Louis, MO
#J-18808-Ljbffr