Intermountain Health
Job Description:
Job Profile Summary
Provides extraordinary care to our customers through friendly, courteous, and professional service through a broad understanding of account handling processes, extraordinary interpersonal skills, and the ability to resolve complex issues in a timely and accurate manner.
Essential Functions
Identify appropriate payment details and save back-up as appropriate. Balance payments to deposits in systems and applications. Post all payments to patient accounts, using both electronic and manual posting systems
Research, validate and make adjustments to payment postings. Follow up in accordance to procedures and policies with an overall goal of account resolution
Post correspondence, zero payments, denials and any other additional items received from insurance to patient accounts
Research and follow-up on missing information, such as EOB and insurance remittances. Contact payers as necessary to obtain detailed info in regard to payments
Complete more difficult assignments, and assist teammates with balancing issues
Escalate issues and trends to leadership
Meet department’s productivity and quality goals
Collaborate with other teams across the organization
Participate in meetings and educational requirements
Promote mission, vision, and values of Intermountain Health, and abide by service behavior standards
Perform other duties as assigned
Skills Insurance Claims
Medical Billing
Explanation of Benefits (EOB)
Translations
Reading
Billing
Revenue Cycle Payment Handling
Computer Literacy and troubleshooting
Attention to Detail
Customer Follow-Ups
Physical Requirements: Qualifications High School diploma or equivalent, required
Minimum of one (1) year of full cycle medical billing experience, required
Minimum of six (6) months in a healthcare Cash Posting role, required
Knowledge of CPT (procedures), ICD-10 (diagnoses), and modifiers, required
Ability to read and understand Explanation of Benefits (EOB’s) or interpret denials, required
Basic understanding of accounting procedures such as debits/credits, required
Experience with insurance claim appeals, required
Excellent computer skills (including Microsoft Office applications), required- Familiarity with electronic remittances, required
Physical Requirements Interact with others by effectively communicating, both orally and in writing
Operate computers and other office equipment requiring the ability to move fingers and hands
See and read computer monitors and documents
Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment
May require lifting and transporting objects and office supplies, bending, kneeling and reaching Location: Lake Park Building Work City: West Valley City Work State: Utah Scheduled Weekly Hours: 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $18.93 – $27.45 We care about your well-being — mind, body, and spirit — which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here ( https://intermountainhealthcare.org/careers/benefits ) . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence (“AI”) platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
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Research, validate and make adjustments to payment postings. Follow up in accordance to procedures and policies with an overall goal of account resolution
Post correspondence, zero payments, denials and any other additional items received from insurance to patient accounts
Research and follow-up on missing information, such as EOB and insurance remittances. Contact payers as necessary to obtain detailed info in regard to payments
Complete more difficult assignments, and assist teammates with balancing issues
Escalate issues and trends to leadership
Meet department’s productivity and quality goals
Collaborate with other teams across the organization
Participate in meetings and educational requirements
Promote mission, vision, and values of Intermountain Health, and abide by service behavior standards
Perform other duties as assigned
Skills Insurance Claims
Medical Billing
Explanation of Benefits (EOB)
Translations
Reading
Billing
Revenue Cycle Payment Handling
Computer Literacy and troubleshooting
Attention to Detail
Customer Follow-Ups
Physical Requirements: Qualifications High School diploma or equivalent, required
Minimum of one (1) year of full cycle medical billing experience, required
Minimum of six (6) months in a healthcare Cash Posting role, required
Knowledge of CPT (procedures), ICD-10 (diagnoses), and modifiers, required
Ability to read and understand Explanation of Benefits (EOB’s) or interpret denials, required
Basic understanding of accounting procedures such as debits/credits, required
Experience with insurance claim appeals, required
Excellent computer skills (including Microsoft Office applications), required- Familiarity with electronic remittances, required
Physical Requirements Interact with others by effectively communicating, both orally and in writing
Operate computers and other office equipment requiring the ability to move fingers and hands
See and read computer monitors and documents
Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment
May require lifting and transporting objects and office supplies, bending, kneeling and reaching Location: Lake Park Building Work City: West Valley City Work State: Utah Scheduled Weekly Hours: 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $18.93 – $27.45 We care about your well-being — mind, body, and spirit — which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here ( https://intermountainhealthcare.org/careers/benefits ) . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence (“AI”) platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
#J-18808-Ljbffr