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Framebridge

Retail Store Manager: South End

Framebridge, Charlotte, North Carolina, United States, 28245

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Retail Store Manager: South End Join to apply for the

Retail Store Manager: South End

role at

Framebridge

Who We Are At Framebridge, we are disrupting the custom framing market by replacing a cumbersome experience with a delightful one. We are expanding the market and building a beloved brand associated with celebrating the best moments in life.

As a Store Manager Of Framebridge You Will

Set the standard of offering exceptional customer service and representing the Framebridge brand in our retail stores

Recruit, interview, hire, onboard, and train great retail team members

Develop, execute, and continuously improve operational activities in our retail stores to ensure customer experience and financial goals are met

Work closely with manufacturing facility to ensure seamless omni channel operations

Apply excellent listening, oral, and communication skills to build relationships with our customers and coach retail team members

Demonstrate deep product knowledge and design advice to customers and train retail team members to do the same

Coordinate in‑store events with the Framebridge marketing team

Answer questions and troubleshoot issues using sound judgment

Offer suggestions to innovate and improve our retail experience

Help Framebridge deliver on our 100% happiness guarantee

Work a flexible schedule including evenings and weekends that meet the needs of the business

Who You Are

Experience managing in a customer service, retail, or hospitality role

Demonstrated leadership ability with a minimum of 3 years experience as a Store Manager in a customer‑facing sales or hospitality setting

Excited about building, developing, and coaching a high‑performing retail team

An engaging personality with strong influence, interpersonal, communication, and relationship‑building skills

Strong analytical and problem‑solving skills with a track‑record of delivering positive business results

Interest in design and excitement to work in a creative environment

Quick and eager learner of new tools, technology, products, and processes

Great time‑management, organizational, and problem‑solving skills

Adaptability and willingness to work flexible hours, including evenings and weekends

Degree in art, design, marketing or relevant fields preferred but not required

Some Benefits Of Working At FRAMEBRIDGE For Full‑time Employees

Health, vision, and dental insurance

Life and AD&D Insurance

Paid time off

Paid Holidays

Retirement savings plan 401K and employer funded pension plan

Parental leave (non‑birthing parents included)

Short‑term disability

Employee Assistance Program (EAP)

Frame discount and Free Frame codes

Bonus potential and Incentives

And more

Framebridge is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

Full time

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