Animal Care Hospital Of Walnut Creek
Veterinary Receptionist New Walnut Creek, CA
Animal Care Hospital Of Walnut Creek, Walnut Creek, California, United States, 94598
Overview
Animal Care Hospital of Walnut Creek is hiring a full‑time front‑desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast‑paced environment, communicates clearly, and is passionate about animal care.
What to Expect
A comprehensive benefits package, including medical, dental, and vision insurance
Paid time off and a 401(k) plan for full‑time employees
Salary $19-$25 per hour
Schedule Tuesday, Thursday, Friday, Saturday - subject to change depending on hospital's needs.
Key Responsibilities
Greet clients and their pets, complete the appointment sign‑in process, confirm appointment details, and escort clients to exam rooms.
Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow‑ups.
Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
Assist in maintaining cleanliness and organization to ensure a positive client experience.
Qualifications
Previous experience as a veterinary receptionist or medical office assistant preferred
Strong organizational and multitasking skills
Ability to maintain a calm, professional, and positive demeanor
#J-18808-Ljbffr
What to Expect
A comprehensive benefits package, including medical, dental, and vision insurance
Paid time off and a 401(k) plan for full‑time employees
Salary $19-$25 per hour
Schedule Tuesday, Thursday, Friday, Saturday - subject to change depending on hospital's needs.
Key Responsibilities
Greet clients and their pets, complete the appointment sign‑in process, confirm appointment details, and escort clients to exam rooms.
Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow‑ups.
Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
Assist in maintaining cleanliness and organization to ensure a positive client experience.
Qualifications
Previous experience as a veterinary receptionist or medical office assistant preferred
Strong organizational and multitasking skills
Ability to maintain a calm, professional, and positive demeanor
#J-18808-Ljbffr