Institute for Child & Family Health, Inc.
Care Manager – Auburn, NY
Temporary to possibly permanent position. Hourly pay: $26.00–$27.00 (based on education). Working hours: typically Monday‑Friday, 9:00 am‑5:00 pm with flexibility and rotating on‑call schedule.
About Cayuga Centers Cayuga Centers is an accredited non‑profit, human services agency dedicated to family support and preservation, trauma‑informed care, and serving vulnerable populations with unique needs. Founded in 1852 in Auburn, NY, we have a long history of delivering high‑quality and innovative services to individuals, children, youth and families. We embrace diversity, equity, inclusion, and belonging and are an equal‑opportunity employer.
Job Overview A Care Manager assists in the coordination of services with children and families in the home and/or community and refers youth and families to programs that help address changes associated with behavioral and physical health needs. The position will coordinate the continuation of family and service provider involvement in the execution of the plan.
Responsibilities
Build a trusting relationship with families to ensure they have the support needed to be successful
Provide Health Home Care coordination services for children with low to high acuity needs, including up to two services per month, with at least one of those services conducted face‑to‑face
Provide education to families and children concerning the nature and desired effects of services, along with information concerning conditions being treated
Document all case activity, including persistent outreach, consent development, conducting assessments, crisis supports, plan of care development, client progress, and transition arrangements
Administer CANS‑NY assessment at least once a year, updating as needed
Inventory and coordinate existing services relevant to the Plan of Care, identifying and securing additional services as appropriate
Convene and conduct yearly meetings to review progress, update POCs, and confirm continuing client eligibility
Assure responsible transition of client service into and out of Health Home care, between child and adult health homes, and between inpatient and community care as appropriate
Travel to multiple surrounding counties to meet with clients and families and assist them in overcoming barriers such as transportation
Assist families and children in the acquisition and maintenance of public benefits (e.g., financial, educational, and social services)
Required Experience and Qualifications
Education
Bachelor’s degree with a minimum of two years of experience; or
Master’s degree with a minimum of one year experience; or
Registered Nurse with a minimum of two years experience
Relevant experience in serving children and families in child welfare, developmental disabilities, behavioral health, primary health care, or social services
Experience coordinating and participating in team settings
Ability to deliver family‑driven, youth‑guided services
Vehicle and valid NYS driver's license – required
Physical Requirements
Use of a personal vehicle for driving to and from appointments and activities as assigned
Word processing – responding to emails and completing computerized documentation
Sitting for extended periods of time
Walking distances
Walking up and down stairs inside/outside homes
Benefits
120 hours of vacation
10 holidays, 3 personal days, medical appointment time
Public Service Loan Forgiveness eligible employer
Medical, dental, and vision insurance
Pet and legal insurance
Employee Assistance Program
FSA, transit, and parking savings accounts
Supplemental life insurance, critical illness, and enhanced short‑term disability benefits
401(k) match up to 4%
Corporate Discounts Program
Sick leave pool
Identity protection
Why Cayuga Centers?
Certified Great Place to Work®
COA Accredited
Commitment to best practices and evidence‑based interventions
Employee professional development and advancement opportunities
Embrace change, innovation, and opportunities
Diverse workforce acting with human sensitivity and respect
Large and growing national footprint
Equal Employment Opportunity Statement Cayuga Centers is an equal opportunity employer and does not discriminate against any employee, prospective employee, or applicant based on race, color, creed, hair style/texture, religion, national origin, citizenship status, sex, sexual orientation, age, disability, military or veteran status, genetic information, or any other classification protected by applicable federal, state, and/or local laws.
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About Cayuga Centers Cayuga Centers is an accredited non‑profit, human services agency dedicated to family support and preservation, trauma‑informed care, and serving vulnerable populations with unique needs. Founded in 1852 in Auburn, NY, we have a long history of delivering high‑quality and innovative services to individuals, children, youth and families. We embrace diversity, equity, inclusion, and belonging and are an equal‑opportunity employer.
Job Overview A Care Manager assists in the coordination of services with children and families in the home and/or community and refers youth and families to programs that help address changes associated with behavioral and physical health needs. The position will coordinate the continuation of family and service provider involvement in the execution of the plan.
Responsibilities
Build a trusting relationship with families to ensure they have the support needed to be successful
Provide Health Home Care coordination services for children with low to high acuity needs, including up to two services per month, with at least one of those services conducted face‑to‑face
Provide education to families and children concerning the nature and desired effects of services, along with information concerning conditions being treated
Document all case activity, including persistent outreach, consent development, conducting assessments, crisis supports, plan of care development, client progress, and transition arrangements
Administer CANS‑NY assessment at least once a year, updating as needed
Inventory and coordinate existing services relevant to the Plan of Care, identifying and securing additional services as appropriate
Convene and conduct yearly meetings to review progress, update POCs, and confirm continuing client eligibility
Assure responsible transition of client service into and out of Health Home care, between child and adult health homes, and between inpatient and community care as appropriate
Travel to multiple surrounding counties to meet with clients and families and assist them in overcoming barriers such as transportation
Assist families and children in the acquisition and maintenance of public benefits (e.g., financial, educational, and social services)
Required Experience and Qualifications
Education
Bachelor’s degree with a minimum of two years of experience; or
Master’s degree with a minimum of one year experience; or
Registered Nurse with a minimum of two years experience
Relevant experience in serving children and families in child welfare, developmental disabilities, behavioral health, primary health care, or social services
Experience coordinating and participating in team settings
Ability to deliver family‑driven, youth‑guided services
Vehicle and valid NYS driver's license – required
Physical Requirements
Use of a personal vehicle for driving to and from appointments and activities as assigned
Word processing – responding to emails and completing computerized documentation
Sitting for extended periods of time
Walking distances
Walking up and down stairs inside/outside homes
Benefits
120 hours of vacation
10 holidays, 3 personal days, medical appointment time
Public Service Loan Forgiveness eligible employer
Medical, dental, and vision insurance
Pet and legal insurance
Employee Assistance Program
FSA, transit, and parking savings accounts
Supplemental life insurance, critical illness, and enhanced short‑term disability benefits
401(k) match up to 4%
Corporate Discounts Program
Sick leave pool
Identity protection
Why Cayuga Centers?
Certified Great Place to Work®
COA Accredited
Commitment to best practices and evidence‑based interventions
Employee professional development and advancement opportunities
Embrace change, innovation, and opportunities
Diverse workforce acting with human sensitivity and respect
Large and growing national footprint
Equal Employment Opportunity Statement Cayuga Centers is an equal opportunity employer and does not discriminate against any employee, prospective employee, or applicant based on race, color, creed, hair style/texture, religion, national origin, citizenship status, sex, sexual orientation, age, disability, military or veteran status, genetic information, or any other classification protected by applicable federal, state, and/or local laws.
#J-18808-Ljbffr