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Bonprix S.R.L.

Global Head of Learning & Development (AI‑Driven)

Bonprix S.R.L., New Bremen, Ohio, United States

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A leading fashion brand is seeking a Head of Customer Care Management to drive international customer excellence and transformation. The role requires strong leadership and experience in knowledge management, training, and quality management. You will develop strategies to enhance organizational performance and oversee AI-driven initiatives that improve customer service outcomes. With a focus on measurable impact and collaboration across borders, this is an opportunity to shape the future of customer care within a dynamic and evolving company. #J-18808-Ljbffr