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Eliot Community Human Services

Case Manager (BA) - PACT

Eliot Community Human Services, Lowell, Massachusetts, United States, 01856

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Join Eliot – A Place to Belong, Grow, and Inspire Change At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Benefits at Eliot We prioritize your well‑being, work‑life balance, and career growth. Benefit eligible positions include:

Generous Paid Time Off

– Vacation, sick time, and paid holidays

Comprehensive Benefits

– Medical, dental, and vision plans

Retirement Savings

– 401(k) with employer match

Wellness & Family Support

– Discounted fitness services and access to trusted childcare resources

Financial Security

– 100% company‑paid life and accidental death insurance

Professional Growth

– Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Eliot is seeking a dedicated

Case Manager

to join our Program for Assertive Community Treatment (PACT) division. Eliot's Program for Assertive Community Treatment (PACT) is an evidence based model providing treatment, rehabilitation and support for adults with mental illness. This multidisciplinary team provides all inclusive behavioral health treatment and support in the community.

The ideal candidate will be dedicated to improving the lives of adults with mental health challenges and possess the interpersonal skills needed to build meaningful relationships with both the individuals we serve and members of the PACT team. Services are predominantly community based, including at consumers' homes, medical facilities, & other locations.

Responsibilities:

Deliver case management services as part of a multidisciplinary team, acting as primary case manager in alignment with Eliot policies and PACT standards

Collaborate with clients to develop individualized treatment plans and provide ongoing clinical interventions

Conduct timely assessments to evaluate client functioning, strengths, and needs as assigned by clinical leadership

Build therapeutic relationships to support client engagement, recovery, and goal achievement

Participate in rotating on‑call coverage and evening shifts, offering crisis support and problem‑solving interventions as needed

Qualifications:

Requires a Bachelor's degree in Psychology or related field

Experience working with adults with severe mental illness

Schedule:

Monday – Friday 8am to 4pm with rotating evening shifts

Bilingual candidates fluent in a needed language may be eligible for a 6% salary increase

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.

Apply today and make a difference.

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