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Gateway Foundation, Inc.

CLINICAL SUPPORT - POLK CITY, FL

Gateway Foundation, Inc., Polk City, Florida, United States, 33868

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CLINICAL SUPPORT - POLK CITY, FL Post Date: Dec 29, 2025

Location: Polk City, FL, US, 33868

Position Type: Full Time

Requisition Number: 33775

Work Schedule: Monday – Friday, 8:00 AM – 5:00 PM

Who is Gateway Foundation? Gateway Foundation, Inc. is a national nonprofit dedicated to helping individuals with substance use and mental health disorders. Founded in 1968, Gateway provides essential tools and knowledge for recovery, positively impacting hundreds of thousands of lives. The organization operates through its Community Services, Corrections Divisions, and Corporate Headquarters and is recognized for innovative, effective treatment approaches and high standards.

Why join us? Consider joining our team, where your impact can be truly meaningful. Gateway focuses on delivering high‑quality clinical services as a recognized leader in evidence‑based treatment proven to get results. By joining us, you will have the chance to provide essential services to underserved populations, thrive in a vibrant culture that emphasizes teamwork and professional growth, and experience personal and professional fulfillment aligned with your values.

Dedicated to Behavioral Healthcare in Corrections Perks of working in correctional healthcare:

Opportunity to make a positive impact on a marginalized population

Exposure to diverse patient demographics

Focus on driving change, tracking progress, and improving care

Development of skills in a unique healthcare setting

Clinical Support Technician Responsibilities

Supervise clients' therapeutic and recreational activities, monitor client break periods and movement, intervene to control or channel inappropriate behaviors, conduct rounds, take census counts, and report observations, incidents, unusual occurrences, missing residents, or physical symptoms to appropriate personnel while recording improvement and progress.

Upon completion of required internal training, provide didactic sessions according to designated curricula within the program, including delivering chemical‑dependency education and life‑skills classes to assist clients with basic education on these topics.

Guide and assist clients in complying with Center rules and regulations, initiate evening meeting or morning wake‑up routines, and notify personnel of residents failing to comply with Center policies and rules.

Maintain and update client records, including clinical hours, therapeutic treatments, activity or group participation, job‑readiness progress, etc., in accordance with all local, state, and federal contractual requirements.

Serve as a member of the treatment team, providing input to treatment plans, discipline protocols, conflict‑intervention processes, or privileges, and assist the team in maintaining consistent settings for treatment and planning client interaction events.

Perform variety of related office and technical duties, such as answering telephones, relaying messages, responding to inquiries regarding program services and policies, filing, photocopying, faxing documents, planning special events, assembling intake packets, participating in client activities to promote socialization, overseeing client telephone calls, etc.

Perform other duties as assigned.

Work schedule is Monday through Friday, 7:30 AM – 4:30 PM or if placed as residential staff, 7:15 AM – 4:15 PM with 1‑hour lunches.

Requirements

High School diploma or equivalency with two (2) years of prior experience in the substance‑abuse field; or

An Associate's degree, or Bachelor's degree in any unrelated area of study from an accredited institution and one (1) year of experience in the counseling or chemical‑addictions field; or

A Bachelor's degree from an accredited institution in any of the social sciences.

General knowledge of the physical, cognitive, and psychosocial functioning level of the client population; and the demonstrated ability to appropriately interact, tailor interventions—including de‑escalation techniques—and communicate with clients based on their individual maturation level.

Good interpersonal and communication skills necessary to exchange information and interact with the treatment team and referral sources and provide clients with counseling support and motivation.

Physical Requirements

Ability to walk or move about facilities for up to two hours at a time, to monitor and interact with clients.

Ability to speak with others in order to exchange information and provide support.

Ability to proofread and check documents and files for accuracy on a regular basis.

Ability to respond to telephones and pages, and to hear and detect alarms and unusual noises.

If you have also previously worked as a Substance Use Counselor, SUD Counselor, Addiction Counselor, Mental Health Counselor, Mental Health Technician, Behavioral Health Technician, Recovery Coach, Peer Support Specialist, or similar roles, you are encouraged to apply!

Benefits at Gateway Foundation Health and Wellness

Medical, dental, and vision insurance for employees and dependents

Employee wellness program promoting health and fitness and offering cash‑saving premiums

Employee assistance programs focused on mental health

Financial Well‑Being

403(b) retirement plan with 3% employer match

Short‑term and long‑term disability and life and AD&D insurance paid for by Gateway

Flexible spending accounts for medical and dependent care

Public Service Loan Forgiveness (PSLF)

Flexibility and Time Off

18 paid time‑off days per year—accrual rates increase with years of service

9 paid company holidays

Work‑life balance support

Personal Development

Training & development programs

Tuition reimbursement—up to $5,250 per calendar year

eLearning access to online courses that provide CEUs and job‑related training

Clinical supervision—formal and informal guidance

Gateway Foundation is an Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets. Please view Equal Employment Opportunity Posters provided by OFCCP here.

Nearest Major Market:

Lakeland

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