CooperVision
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Collections Analyst
role at
CooperVision .
Job Description CooperVision, a division of CooperCompanies (NASDAQ:COO), is one of the world’s leading manufacturers of soft contact lenses. The company produces a full array of daily disposable, two‑week and monthly contact lenses, all featuring advanced materials and optics. CooperVision has a strong heritage of solving the toughest vision challenges such as astigmatism, presbyopia and childhood myopia, and offers the most complete collection of spherical, toric and multifocal products available. Through a combination of innovative products and focused practitioner support, the company brings a refreshing perspective to the marketplace, creating real advantages for customers and wearers.
Job Summary Collaborate with our largest, highest revenue customer accounts, Sales team and leadership to ensure timely payments and customer experience excellence. Liaison to customer accounts for billing inquiries and focal point for collections related activities. Support reconciliation of complex transactions in the accounts receivables, perform collection management processes and reporting to internal and external customers. Communicate and maintain customer‑focused, collaborative rapport with assigned accounts. Involved in analysis associated with establishing customer lines of credit. Provide analysis and recommendations to management and stakeholders so they can make informed business decisions. Support Order to Cash (OTC) processes improvements and participate in systems and ad‑hoc projects. Maintain strong, collaborative relationships with internal and external partners to ensure service to accounts is superlative. Ensure compliance with company policies within scope.
Responsibilities
Investigate discrepancies, deductions and/or adjustments of the main accounts.
Assess risk for top‑tier Accounts Receivable portfolio.
Identify bad debt and/or financial exposure risk.
Establish and maintain effective and collaborative working relationships with customers and internal partners.
Monitor the timely application of the sales incentives to the customers’ accounts for an accurate collection practice.
Support monthly AR cash forecasting process.
Provide monthly Bad Debt analysis and collections reporting.
Communicate with external customers and internal groups regularly to provide up‑to‑date cash collections expectations.
Mitigate collection risk and perform timely customer reconciliations to stay ahead of AR aging.
Participate and/or lead cross‑functional projects.
Participate in balance sheet and audit reviews.
Assist with credit limit renewals.
Contribute to the development of best‑practice process flows in the defined area of responsibility.
Maintain effective working relationships and demonstrate CooperCompanies values to enable efficient workflows and overall customer satisfaction.
Perform other duties as assigned by Management.
Qualifications
Strong oral and written communication skills.
Friendly and collaborative, team oriented.
Customer service and support focused.
Ability to work with high‑volume data and complex reports.
Proficiency in Excel and other data analytics tools.
Strong sense of urgency and ability to deliver results.
Strong organizational, multi‑tasking and time‑management skills.
Reliable, proactive, self‑starter. Able to work independently with minimal supervision.
A hunger to learn and ability to flourish in a dynamic environment.
Ability to focus and remain on task in a fast‑paced, evolving work environment.
Possess a good understanding of accounts receivable and general accounting principles.
Analytical thinking with good business acumen.
Ability to comprehend adverse conditions, employ critical thinking skills, and proactively initiate alternatives to enable problem resolution.
Flexible; easily adapts to change in systems and/or process.
Work Environment
Standard office environment.
Sedentary to light physical effort necessary to perform work assigned.
Extensive computer work.
Experience
A minimum of 2 years’ experience in accounts receivable, accounting, credit and/or business‑related experience.
Experience with Microsoft Dynamics, Oracle and other business (ERP) applications is beneficial.
Education
Associate’s degree preferred and/or equitable work experience in Accounting, Business, or related area.
Job Details
Seniority level: Entry level
Employment type: Full‑time
Job function: Accounting/Auditing and Finance
Industries: Medical Equipment Manufacturing
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
For U.S. locations that require disclosure of compensation, the starting base pay for this role is between $51,996.00 and $69,328.00 per year and may include cost of living adjustments. The actual base pay includes many factors and is subject to change and modification in the future. This position may also be eligible for other types of compensation and benefits.
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Collections Analyst
role at
CooperVision .
Job Description CooperVision, a division of CooperCompanies (NASDAQ:COO), is one of the world’s leading manufacturers of soft contact lenses. The company produces a full array of daily disposable, two‑week and monthly contact lenses, all featuring advanced materials and optics. CooperVision has a strong heritage of solving the toughest vision challenges such as astigmatism, presbyopia and childhood myopia, and offers the most complete collection of spherical, toric and multifocal products available. Through a combination of innovative products and focused practitioner support, the company brings a refreshing perspective to the marketplace, creating real advantages for customers and wearers.
Job Summary Collaborate with our largest, highest revenue customer accounts, Sales team and leadership to ensure timely payments and customer experience excellence. Liaison to customer accounts for billing inquiries and focal point for collections related activities. Support reconciliation of complex transactions in the accounts receivables, perform collection management processes and reporting to internal and external customers. Communicate and maintain customer‑focused, collaborative rapport with assigned accounts. Involved in analysis associated with establishing customer lines of credit. Provide analysis and recommendations to management and stakeholders so they can make informed business decisions. Support Order to Cash (OTC) processes improvements and participate in systems and ad‑hoc projects. Maintain strong, collaborative relationships with internal and external partners to ensure service to accounts is superlative. Ensure compliance with company policies within scope.
Responsibilities
Investigate discrepancies, deductions and/or adjustments of the main accounts.
Assess risk for top‑tier Accounts Receivable portfolio.
Identify bad debt and/or financial exposure risk.
Establish and maintain effective and collaborative working relationships with customers and internal partners.
Monitor the timely application of the sales incentives to the customers’ accounts for an accurate collection practice.
Support monthly AR cash forecasting process.
Provide monthly Bad Debt analysis and collections reporting.
Communicate with external customers and internal groups regularly to provide up‑to‑date cash collections expectations.
Mitigate collection risk and perform timely customer reconciliations to stay ahead of AR aging.
Participate and/or lead cross‑functional projects.
Participate in balance sheet and audit reviews.
Assist with credit limit renewals.
Contribute to the development of best‑practice process flows in the defined area of responsibility.
Maintain effective working relationships and demonstrate CooperCompanies values to enable efficient workflows and overall customer satisfaction.
Perform other duties as assigned by Management.
Qualifications
Strong oral and written communication skills.
Friendly and collaborative, team oriented.
Customer service and support focused.
Ability to work with high‑volume data and complex reports.
Proficiency in Excel and other data analytics tools.
Strong sense of urgency and ability to deliver results.
Strong organizational, multi‑tasking and time‑management skills.
Reliable, proactive, self‑starter. Able to work independently with minimal supervision.
A hunger to learn and ability to flourish in a dynamic environment.
Ability to focus and remain on task in a fast‑paced, evolving work environment.
Possess a good understanding of accounts receivable and general accounting principles.
Analytical thinking with good business acumen.
Ability to comprehend adverse conditions, employ critical thinking skills, and proactively initiate alternatives to enable problem resolution.
Flexible; easily adapts to change in systems and/or process.
Work Environment
Standard office environment.
Sedentary to light physical effort necessary to perform work assigned.
Extensive computer work.
Experience
A minimum of 2 years’ experience in accounts receivable, accounting, credit and/or business‑related experience.
Experience with Microsoft Dynamics, Oracle and other business (ERP) applications is beneficial.
Education
Associate’s degree preferred and/or equitable work experience in Accounting, Business, or related area.
Job Details
Seniority level: Entry level
Employment type: Full‑time
Job function: Accounting/Auditing and Finance
Industries: Medical Equipment Manufacturing
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
For U.S. locations that require disclosure of compensation, the starting base pay for this role is between $51,996.00 and $69,328.00 per year and may include cost of living adjustments. The actual base pay includes many factors and is subject to change and modification in the future. This position may also be eligible for other types of compensation and benefits.
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