Fire Protection Services, LLC
Fire Alarm Technical Trainer (NICET II) – Fire Protection Services
Fire Protection Services, LLC, Atlanta, Georgia, United States, 30383
Are you the go-to person when technical challenges need solving—and can do it while making clients feel confident and cared for? Do you thrive on teaching, coaching, and ensuring every customer interaction is handled with professionalism and care? Then this is the role for you!
Job Summary Deliver advanced technical training on fire alarm systems while coaching technicians to provide exceptional customer service. Support onboarding and ongoing development, ensuring training aligns with codes, industry standards, and FPS expectations. This role may include field-based technician work to support both business operations and client satisfaction.
Key Responsibilities
Deliver classroom and field-based training on fire alarm systems, codes, and procedures
Coach technicians to provide outstanding client experiences while maintaining technical excellence
Support onboarding and ongoing development with a focus on service, professionalism, and reliability
Maintain accurate training records
Perform field-based technician work as needed to meet client expectations
Serve as a technical and service-focused resource for fire alarm systems and compliance standards
Qualifications
Hands-on experience with fire alarm systems
Strong ability to communicate technical information clearly
Prior training or coaching experience preferred
Demonstrated commitment to exceptional customer service and client satisfaction
Required Certification
NICET Level II or higher – Fire Alarm Systems
Preferred Credentials
NAFED – Engineered Fire Suppression Systems (Special Hazards)
Low Voltage (GA) – Alarm License
NFPA certification or equivalent training
Manufacturer certifications (e.g., Simplex, Notifier, Edwards, Siemens)
Work Environment
Combination of classroom instruction, field-based training, and technician work with a strong focus on client satisfaction
Supports both the Middle Georgia and Metro Atlanta offices
Our Core Mindsets
Relentless Hustle – Take ownership, deliver results, and stay focused
Relationships First – Put clients and teammates first; build trust through service and care
Better Together – Collaborate across teams to deliver the best experience for clients
Ever Evolving – Continuously learn, adapt, and improve
About Fire Protection Services, LLC Founded in 1988, FPS was one of the first companies to combine fire sprinkler and fire protection inspections, saving clients money while protecting property—and maybe even lives. Our growth plans include expanding multi-state and becoming a regional leader in the Life Safety Business.
If you’re ready to join Georgia's fastest-growing Fire and Life Safety company and deliver exceptional service while making a real difference for clients every day,
Apply Today!
FPS is an equal employment opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, protected veteran status, disability, sexual orientation, gender identity, or any other characteristic protected by law.
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Job Summary Deliver advanced technical training on fire alarm systems while coaching technicians to provide exceptional customer service. Support onboarding and ongoing development, ensuring training aligns with codes, industry standards, and FPS expectations. This role may include field-based technician work to support both business operations and client satisfaction.
Key Responsibilities
Deliver classroom and field-based training on fire alarm systems, codes, and procedures
Coach technicians to provide outstanding client experiences while maintaining technical excellence
Support onboarding and ongoing development with a focus on service, professionalism, and reliability
Maintain accurate training records
Perform field-based technician work as needed to meet client expectations
Serve as a technical and service-focused resource for fire alarm systems and compliance standards
Qualifications
Hands-on experience with fire alarm systems
Strong ability to communicate technical information clearly
Prior training or coaching experience preferred
Demonstrated commitment to exceptional customer service and client satisfaction
Required Certification
NICET Level II or higher – Fire Alarm Systems
Preferred Credentials
NAFED – Engineered Fire Suppression Systems (Special Hazards)
Low Voltage (GA) – Alarm License
NFPA certification or equivalent training
Manufacturer certifications (e.g., Simplex, Notifier, Edwards, Siemens)
Work Environment
Combination of classroom instruction, field-based training, and technician work with a strong focus on client satisfaction
Supports both the Middle Georgia and Metro Atlanta offices
Our Core Mindsets
Relentless Hustle – Take ownership, deliver results, and stay focused
Relationships First – Put clients and teammates first; build trust through service and care
Better Together – Collaborate across teams to deliver the best experience for clients
Ever Evolving – Continuously learn, adapt, and improve
About Fire Protection Services, LLC Founded in 1988, FPS was one of the first companies to combine fire sprinkler and fire protection inspections, saving clients money while protecting property—and maybe even lives. Our growth plans include expanding multi-state and becoming a regional leader in the Life Safety Business.
If you’re ready to join Georgia's fastest-growing Fire and Life Safety company and deliver exceptional service while making a real difference for clients every day,
Apply Today!
FPS is an equal employment opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, protected veteran status, disability, sexual orientation, gender identity, or any other characteristic protected by law.
#J-18808-Ljbffr