Customer Experience Lead — Retail Ops & Merchandising

A leading nonprofit organization in Arlington Heights is seeking a Customer Experience Manager to enhance customer and donor experiences while managing store productivity. This role involves overseeing merchandise, ensuring compliance with brand standards, and analyzing sales data to drive operational success. The ideal candidate will have 5+ years in retail, strong leadership abilities, and be adept in customer service. This position requires flexibility in scheduling, including closing shifts during weekends. #J-18808-Ljbffr