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ABC Imaging

IT Desktop Support Specialist

ABC Imaging, London, Kentucky, United States, 40741

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ABC Imaging is a global Printing and Media company, providing One Stop Visual Solutions to the Fortune 500 Companies worldwide. Locations in USA, London, Dubai and Shanghai. One Stop Solution.

We are currently seeking a proactive and experienced IT Desktop Support Specialist who can become an integral member of our team.

Responsibilities include:

Technical support with Apple Mac’s and Windows based computers and servers

Install operating systems, migrations, upgrades, etc.

Install and maintain virtual machines

Setup new or move existing computer hardware and software

Troubleshoot user issues as they arise

Knowledge of cybersecurity and response methods

Run CAT6 cables where needed, and terminate

Maintenance and updates on servers and workstations

Active Directory updates for users

Basic knowledge of camera systems and access control

Identifying technical problems and resolving issues quickly.

Administration of Microsoft Office 365

Maintain product inventory and order supplies and equipment as needed

Work with large format printers and print servers

Basic knowledge of Caldera and Oris print software

Basic knowledge of VoIP phones

Basic knowledge of Mobile Device Management (MDM)

Basic knowledge of PSA’s and RMM’s.

Basic project management skills

Work on time-sensitive tasks with hard deadlines.

Role will have multiple duties or projects at once

Organization skills are critical

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