Knoxville TVA Employees Credit Union
Teller (Member Services Rep I - Part-Time - Johnson City)
Knoxville TVA Employees Credit Union, Johnson City, Tennessee, United States, 37603
Schedule: Monday 8:45am - 5:30pm, Thursday 8:30am - 5:30pm, Friday 8:30am - 6:30pm; Saturday 8:15am - 12:45pm twice per quarter.
Mission: Help Members grow financially.
Vision: Member's First Choice for all Financial Services.
About Us: Knoxville TVA Employees Credit Union is a not-for-profit, member‑owned financial institution serving East Tennessee communities with 25 locations and more than 288,000 members.
Pay: Starting Range $18.00 - $20.00.
Benefits
Accrual of PTO Leave
Employer‑matched 401(k) 50% match up to 6% of employee contributions
Potential bonus up to 11% of average salary based on Credit Union‑wide goals
Paid Training
Potential pay increases through additional training opportunities
Opportunity to earn incentive pay
Ability to help serve your local community through our mindset of People Helping People
Primary Responsibilities
Greet and welcome members in a professional manner; provide prompt, efficient and accurate service in processing transactions.
Accurately process all teller transactions, including deposits, withdrawals, and loan payments within established limits and in accordance with Credit Union policy.
Maintain cash drawer or cash dispenser with minimal discrepancies.
Maintain accurate, up‑to‑date knowledge of applicable federal and state laws and regulations.
Perform teller duties such as issuing money orders, processing debit card disputes, issuing temporary and cashier’s checks, ordering checks, opening and closing sub‑accounts and processing stop payments.
Respond to member requests, problems and complaints; answer member questions regarding account issues, products and services and perform account maintenance.
Review account information for restrictions and funds availability; provide members with information on account status.
Analyze and research account issues.
May serve as the branch Membership Officer or Security Specialist.
May review completed loans and/or titles to ensure accuracy.
Train to operate the vault and open/close the branch, as needed.
May open new membership accounts.
May process, close and disburse consumer loan applications.
Work as a productive and contributive team member of both the branch and Credit Union team to reach goals.
Meet and exceed members’ expectations while maintaining quick and efficient service.
Follow Service Standards at all times.
Counsel members about Credit Union products and services based upon members’ needs; promote services based upon members’ needs.
Educate and assist members with electronic and online services.
Follow all Credit Union policies, procedures and regulations.
Represent the Credit Union in a professional manner.
Maintain regular and predictable attendance.
Work cooperatively with others.
All other duties as assigned.
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Mission: Help Members grow financially.
Vision: Member's First Choice for all Financial Services.
About Us: Knoxville TVA Employees Credit Union is a not-for-profit, member‑owned financial institution serving East Tennessee communities with 25 locations and more than 288,000 members.
Pay: Starting Range $18.00 - $20.00.
Benefits
Accrual of PTO Leave
Employer‑matched 401(k) 50% match up to 6% of employee contributions
Potential bonus up to 11% of average salary based on Credit Union‑wide goals
Paid Training
Potential pay increases through additional training opportunities
Opportunity to earn incentive pay
Ability to help serve your local community through our mindset of People Helping People
Primary Responsibilities
Greet and welcome members in a professional manner; provide prompt, efficient and accurate service in processing transactions.
Accurately process all teller transactions, including deposits, withdrawals, and loan payments within established limits and in accordance with Credit Union policy.
Maintain cash drawer or cash dispenser with minimal discrepancies.
Maintain accurate, up‑to‑date knowledge of applicable federal and state laws and regulations.
Perform teller duties such as issuing money orders, processing debit card disputes, issuing temporary and cashier’s checks, ordering checks, opening and closing sub‑accounts and processing stop payments.
Respond to member requests, problems and complaints; answer member questions regarding account issues, products and services and perform account maintenance.
Review account information for restrictions and funds availability; provide members with information on account status.
Analyze and research account issues.
May serve as the branch Membership Officer or Security Specialist.
May review completed loans and/or titles to ensure accuracy.
Train to operate the vault and open/close the branch, as needed.
May open new membership accounts.
May process, close and disburse consumer loan applications.
Work as a productive and contributive team member of both the branch and Credit Union team to reach goals.
Meet and exceed members’ expectations while maintaining quick and efficient service.
Follow Service Standards at all times.
Counsel members about Credit Union products and services based upon members’ needs; promote services based upon members’ needs.
Educate and assist members with electronic and online services.
Follow all Credit Union policies, procedures and regulations.
Represent the Credit Union in a professional manner.
Maintain regular and predictable attendance.
Work cooperatively with others.
All other duties as assigned.
#J-18808-Ljbffr