St. Louis County
Join to apply for the
Audio Visual Technician
role at
St. Louis County .
Salary: $28.07 - $43.06 ($58,385 - $89,564). Position eligible for a 10% pay addition effective January 12, 2020. Also eligible for Student Loan Forgiveness.
Overview The St. Louis County Judicial Administration Information Technology Department is a stable, progressive workforce of 12 that supports the work of the St. Louis County Courts. The Audio-Visual Technician position will be one of 5 team members reporting to the IT Supervisor. Work is reviewed for efficient system performance and for quality and timeliness of results obtained.
Responsibilities
Troubleshoot, repair, program and maintain the court’s audio‑visual equipment, including video conferencing equipment, sound recording systems, mobile devices, electronic wayfinding signage, information kiosks, detention surveillance system and related equipment.
Assemble, operate, and disassemble audio and visual equipment for special events, including accounting for all inventory before, during, and after events.
Schedule and/or perform preventive A/V equipment maintenance.
Provide technical support and training to systems users, including county employees and the public.
Conduct training to acquaint users with A/V system capabilities and procedures.
Respond to system breakdowns, malfunctions, system failures, and other system problems and initiate corrective action to restore system operation.
Assist with daily Help Desk calls and ongoing IT Department projects.
Provide technical support for A/V hardware and software problems through phone or on‑site assistance.
Assist with special projects and presentations.
Keep abreast of current Audio/Visual trends and equipment.
Answer Help Desk calls and document progress and solutions.
Support Court staff using state and county provided software and hardware, network and local desktops, laptops and printers as well as all peripherals.
Configure and deploy IT hardware, including software installation and upgrades, and minor hardware repairs.
Maintain hardware/software inventory.
Physical ability to perform the job includes carrying, standing, and lifting up to 40 lbs. of computer equipment.
Qualifications
Graduation from an accredited college or technical school with an Associate’s degree in Computer Science or Information Technology is preferred. Audio/Visual certification is desirable. Computer information technology systems experience may be substituted for educational requirements or any equivalent combination of training and experience.
Significant knowledge and experience with WebEx and Polycom video conferencing equipment, AMX A/V equipment, video streaming, Windows operating systems, iOS and Android mobile devices, business/professional use of video conferencing applications (WebEx, Zoom, Skype or GoTo Meeting), For the Record (FTR) Trial Recording software, sound mixing equipment, Microsoft Office.
Highly desirable knowledge of audio/visual control software systems, digital signage, Stenograph Case Catalyst transcription software, Lotus Notes email software, Microsoft Active Directory, Server and LAN/WAN systems.
Must be able to conduct technical support and training sessions and respond to system failures promptly.
Minimum Qualifications Associate’s degree in Computer Science or Information Technology preferred; audio/visual certification desirable; experience may substitute for degree.
Salary Hourly Rate: $28.07 - $43.06 ($58,385 - $89,564).
Equal Opportunity The Family Court of St. Louis County is an equal opportunity employer. Please contact the Human Resources Department at (314) 615-4471 (voice) or RelayMO711 or 1-800-735-2966 if you need special accommodations in the application process or would like this posting in an alternative format.
Benefits
Paid medical insurance.
20 days of PTO (paid time off) the first year, increasing with seniority.
11–12 paid holidays.
Retirement plan where employees contribute 4% of their salary to the defined benefit plan with vesting after 7 years.
Paid life insurance, credit union, 457 Deferred Compensation Plan, pre‑tax premium pay plan, dependent care and medical expense reimbursement plans, short and long term disability insurance.
Up to 480 hours of paid parental leave (January 1, 2023). Employees can also take up to 80 hours prenatal care and 80 hours child care within the first year.
Health and Safety All applicants conditionally offered a permanent part‑time, full‑time, term or on‑call position will be required to submit to a urinalysis to screen for illegal drug use prior to appointment. Screening will be performed by a reputable clinical laboratory, cost borne by County. Applicants will also be required to submit to an extensive background and criminal record check.
Seniority level
Entry level
Employment type
Full‑time
Job function
Design, Art/Creative, and Information Technology
Government Administration
Location St. Louis, MO
Order Job posted 2 weeks ago.
#J-18808-Ljbffr
Audio Visual Technician
role at
St. Louis County .
Salary: $28.07 - $43.06 ($58,385 - $89,564). Position eligible for a 10% pay addition effective January 12, 2020. Also eligible for Student Loan Forgiveness.
Overview The St. Louis County Judicial Administration Information Technology Department is a stable, progressive workforce of 12 that supports the work of the St. Louis County Courts. The Audio-Visual Technician position will be one of 5 team members reporting to the IT Supervisor. Work is reviewed for efficient system performance and for quality and timeliness of results obtained.
Responsibilities
Troubleshoot, repair, program and maintain the court’s audio‑visual equipment, including video conferencing equipment, sound recording systems, mobile devices, electronic wayfinding signage, information kiosks, detention surveillance system and related equipment.
Assemble, operate, and disassemble audio and visual equipment for special events, including accounting for all inventory before, during, and after events.
Schedule and/or perform preventive A/V equipment maintenance.
Provide technical support and training to systems users, including county employees and the public.
Conduct training to acquaint users with A/V system capabilities and procedures.
Respond to system breakdowns, malfunctions, system failures, and other system problems and initiate corrective action to restore system operation.
Assist with daily Help Desk calls and ongoing IT Department projects.
Provide technical support for A/V hardware and software problems through phone or on‑site assistance.
Assist with special projects and presentations.
Keep abreast of current Audio/Visual trends and equipment.
Answer Help Desk calls and document progress and solutions.
Support Court staff using state and county provided software and hardware, network and local desktops, laptops and printers as well as all peripherals.
Configure and deploy IT hardware, including software installation and upgrades, and minor hardware repairs.
Maintain hardware/software inventory.
Physical ability to perform the job includes carrying, standing, and lifting up to 40 lbs. of computer equipment.
Qualifications
Graduation from an accredited college or technical school with an Associate’s degree in Computer Science or Information Technology is preferred. Audio/Visual certification is desirable. Computer information technology systems experience may be substituted for educational requirements or any equivalent combination of training and experience.
Significant knowledge and experience with WebEx and Polycom video conferencing equipment, AMX A/V equipment, video streaming, Windows operating systems, iOS and Android mobile devices, business/professional use of video conferencing applications (WebEx, Zoom, Skype or GoTo Meeting), For the Record (FTR) Trial Recording software, sound mixing equipment, Microsoft Office.
Highly desirable knowledge of audio/visual control software systems, digital signage, Stenograph Case Catalyst transcription software, Lotus Notes email software, Microsoft Active Directory, Server and LAN/WAN systems.
Must be able to conduct technical support and training sessions and respond to system failures promptly.
Minimum Qualifications Associate’s degree in Computer Science or Information Technology preferred; audio/visual certification desirable; experience may substitute for degree.
Salary Hourly Rate: $28.07 - $43.06 ($58,385 - $89,564).
Equal Opportunity The Family Court of St. Louis County is an equal opportunity employer. Please contact the Human Resources Department at (314) 615-4471 (voice) or RelayMO711 or 1-800-735-2966 if you need special accommodations in the application process or would like this posting in an alternative format.
Benefits
Paid medical insurance.
20 days of PTO (paid time off) the first year, increasing with seniority.
11–12 paid holidays.
Retirement plan where employees contribute 4% of their salary to the defined benefit plan with vesting after 7 years.
Paid life insurance, credit union, 457 Deferred Compensation Plan, pre‑tax premium pay plan, dependent care and medical expense reimbursement plans, short and long term disability insurance.
Up to 480 hours of paid parental leave (January 1, 2023). Employees can also take up to 80 hours prenatal care and 80 hours child care within the first year.
Health and Safety All applicants conditionally offered a permanent part‑time, full‑time, term or on‑call position will be required to submit to a urinalysis to screen for illegal drug use prior to appointment. Screening will be performed by a reputable clinical laboratory, cost borne by County. Applicants will also be required to submit to an extensive background and criminal record check.
Seniority level
Entry level
Employment type
Full‑time
Job function
Design, Art/Creative, and Information Technology
Government Administration
Location St. Louis, MO
Order Job posted 2 weeks ago.
#J-18808-Ljbffr